| Division | Telephone | FAX |
| Administration | 919-996-3030 | 919-996-7638 |
| Construction Management | 919-996-5575 | 919-807-5573 |
| Design/Construction | 919-996-3030 | 919-996-7643 |
| Stormwater Utility | 919-996-3940 | 919-996-7633 |
| Street Maintenance | 919-996-6446 | 919-831-6760 |
| Transportation Operations | 919-996-3030 | 919-996-7637 |
| Vehicle Fleet Service | 919-996-6407 | 919-831-6616 |
| Telephone | Fax / Other | |
| Accessible Raleigh Transportation (ART) | 919-996-3459 | 919-996-7640 |
| ART Tickets | 919-996-3200 | |
| CAT (Bus Schedules & Information) | 919-485-7433 | |
| CAT (Business Office) | 919-996-3900 | |
| Drainage Complaints (Streets) | 919-996-6446 | Notify Via Email |
| Drainage Complaints (Private Property) | 919-996-3940 | Notify Via Email |
| Engineering Inspections (Scheduling) | 919-996-3030 | |
| Graffiti Hotline | 919-996-6001 | Notify Via Email |
| NC Department of Motor Vehicles | 919-715-7000 | |
| NC Department of Transportation | 919-733-2520 | |
| ParkLink (Parking Violations) | 919-996-3996 | |
| Parking Maintenance (Blount Street) | 919-856-0547 | 919-831-6188 |
| Potholes | 919-996-6446 | Notify Via Email |
| Traffic Control Center | 919-996-3020 | 919-996-7641 |
| Traffic Operations - Signal Shop | 919-996-6020 | 919-996-7686 |
| Traffic Operations - Signs/Markings Shop | 919-996-6608 | 919-996-7686 |
| Transit | 919-996-3030 | 919-996-7637 |
| Trees (Traffic Hazard) | 919-996-6608 | |
| VFS Heavy Equipment Shop | 919-250-2733 | 919-250-2762 |
| Water Pollution Helpline | 919-996-3940 | Notify Via Email |
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