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Public Affairs Department

The Public Affairs Department is responsible for developing and marketing information to the public and the media about City services, policies and procedures. The department also assists customers that call the information line with questions about City of Raleigh government.

Public Affairs manages the Raleigh Television Network (RTN); a state-of-the-art digital media center dedicated to serving the needs of Raleigh and Wake County through the operation of Public, Educational and Government (PEG) access channels.

The department is also responsible for fulfilling Public Records requests.

The information line is: 919-996-3000.

Mission Statement

The Public Affairs Department develops and markets information about City services to improve Raleigh's quality of life and to increase understanding and trust in City government.

	News and Information To receive our NewsCOR weekly newsletter, which contains all of the press releases sent to the media each week in one convenient email, contact Senior Public Affairs Specialist Chris Riley at 919-996-3008, or contact the Public Affairs Department at 919-996-3100.
	Raleigh Television Network Raleigh Television Network (RTN) is designed to serve the people of Raleigh. If you want to be thoroughly informed about your City and County governments, enjoy community events, and inform your neighbors about your nonprofit group or concerns, then RTN has all that you need.
	Print Services The Print Services Division manages the production of printed materials under the City of Raleigh brand overseen by the Public Affairs Department. This division serves to expedite the design, purchase and delivery of well written communications to our residents.
	At Your Service At Your Service is a monthly newsletter prepared by the Department of Public Affairs spotlighting City services, programs and more news you can use. The latest edition of At Your Service is available in the Documents section on the right.
	Public Records Requests The City of Raleigh is pleased to respond to Public Records requests. Responses are governed by the North Carolina statute, specifically N.C. General Statutes, Chapter 132 and provisions of the North Carolina Records Retention and Disposition Schedule Issued by the NC Department of Cultural Resources (Government Records Branch of North Carolina). Submit written Public Record requests to Michael Williams.