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Public Utilities Department
The City of Raleigh Public Utilities Department provides water and sanitary sewer service to approximately 177,000 metered water and sewer customers and a service population of approximately 450,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon areas. The Department is also developing its reuse water system to provide an alternative water resource for demands not requiring potable water quality. In addition to the retail customers, there are also wholesale customers that buy water in bulk from the City.
Irrigation Backflow Assembly TestingNew consolidated date for irrigation backflow assembly testing is June 1. |
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Water Conservation MeasuresAll Raleigh water system customers in Garner, Knightdale, Raleigh, Rolesville, Wake Forest, Wendell and Zebulon are under Permanent Conservation Measures. These measures may be adjusted in the case of drought conditions. Learn More >> |
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Treatment PlantsThe City of Raleigh owns and operates three wastewater treatment plants and two drinking water treatment plants in the City's utility service area which provide services to a population of approximately 450,000. |
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Water Conservation and Efficiency ProgramsRecent droughts have brought water conservation and efficiency issues to the forefront. The City of Raleigh has initiated several programs and projects with the goal to preserve and protect our water resources. Learn More>> |
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Cross Connection Control ProgramEstablished to protect the City of Raleigh's water supply by overseeing the installation, regulation, and testing of backflow assemblies installed between cross connections (links between the consumer and the water supply). These backflow assemblies prevent contaminants from the consumer's property to re-enter the water supply which could pose a health hazard or pollution of the water. Learn More |
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Reuse Water SystemReuse water (also known as reclaimed water, recycled water, or non-potable water) is highly treated wastewater that can be re-used for irrigation, pressure washing, vehicle washing, toilet flushing, or cooling towers, instead of being discharged into a waterway. Learn More>> |
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Water Meters and Utility BillingDepending on whether you live in Raleigh, Garner, Knightdale, Wake Forest, or another area, find out who you need to call for a new water account and meter. Learn More>> |
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Water Resources EducationWant to have an educational presentation at your school, place of work, or upcoming event? Public Utilities staff offer a variety of presentations focusing on water resources and will tailor a program to meet your needs. Book your presentations and events for Earth Month now! Learn More>> |
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Documents and ReportsPublic Utilities provides monthly water quality reports for customers as well as the Public Utilities Handbook
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- City of Raleigh
- Physical Address
- 222 W. Hargett St.
Raleigh, NC 27601
- Mailing Address
- P.O. Box 590
Raleigh, NC 27602
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