Geographic Information Services

The City of Raleigh Geographic Information Services (GIS) division provides city employees and the general public with mapping and analysis services and manages the city's enterprise GIS program.

The City implemented the enterprise GIS program in the early 1990's and all departments have access to geographic data and analysis capabilities through a variety of desktop and web based tools. GIS is used to support decision making and operational services by combining complex database analysis and map visualization to help explain events, predict outcomes and plan strategies. The City of Raleigh GIS group is in the Business Applications Division of the Information Technology Department.

The City of Raleigh and Wake County have a unique partnership which has been in place since the inception of the GIS program and provides immeasurable benefits to City and County staff and its citizens. Data sharing, application development and hosting, training and customer support are just a few of the areas where the organizations have worked together to reduce costs and provide better services.

The primary services provided by the GIS division are as follows:

• Mapping and Analysis - the GIS division develops and maintains online mapping applications, such as iMAPS and Sustainable Raleigh; produces and maintains standard, printable maps; and provides custom maps and analysis for customers. More information...
• Geographic Digital Data Management - the City has hundreds of layers of GIS data managed in a centralized database by the GIS division; this data is available to city employees and the public through a variety of methods, including the data download or on CD, and can be searched online via our Raleigh Geoportal. More information...
• Addressing and Property Records Management - the GIS division is responsible for address assignment and verifications; street name approval and street name changes; and creating and updating property records within City databases. The group provides addressing and land records subject matter expertise as part of the plan review and permit issuance processes and is also the point of contact and property records liaison with Wake County.
• Outreach and Community Involvement - the GIS division participates in local, state and national GIS activities and events and visits schools, colleges and universities, and associations in order to promote a better understanding of GIS and its many and varied uses. More information...

The GIS office is located at 1 Exchange Plaza, Suite 807 in downtown Raleigh. Office hours are Monday thru Friday from 8:00 am until 4:30 pm.