• Portland, OR
• Austin, TX
• Birmingham, AL
• Phoenix, AZ
• Denver, CO
• Seattle, WA
• Miami, FL
• Kansas City, MO
• Mesa, AZ
• Nashville, TN
• Sacramento, CA
• Virginia Beach, VA
• Colorado Springs, CO
• Atlanta, GA
• Minneapolis, MN
• Mecklenburg County, NC
• Omaha, NE
• Henderson, NV
• Columbus, OH
• San Antonio, TX
needs and priorities assessment
In order to fully analyze the Department and the overall
system, two separate peer comparisons were undertaken.
One comparison, anagency-to-agencycomparison, focuses
on the operations and management of the Department.
Surveys for this comparison were sent to nineteen (19)
cities and one (1) county with similar populations, park
acreages, demographic characteristics, land sizes or trends.
The second comparison, a citizen-to-citizen comparison,
relies on data provided by team consultant Leisure Vision.
Since 1998, Leisure Vision has conducted household
surveys for needs assessments, feasibility studies, customer
satisfaction, fees and charges comparisons, and other
parks, recreation and cultural resource issues in more
than 400 communities in over 40 states across the country.
The results of these surveys have provided an unparalleled
data base of information to compare responses from
household residents in the City of Raleigh to “National
Averages” and therefore provide a unique tool to assist
organizations in better decision making. Results from
the City of Raleigh’s Citizen Opinion and Interest Survey,
Section 3.3, are compared to national averages to identify
trends unique to Raleigh.
Communities within the database include a full-range
of municipal and county governments from 20,000 in
population through over one million in population. They
include communities in warm weather climates and cold
weather climates, mature communities and some of the
fastest growing cities and counties in the country.
Comparing the City of Raleigh’s Parks, Recreation and
Cultural Resources Department to similar agencies and
departments throughout the United States provides the
best opportunity to review and compare operations,
management and funding characteristics, which citizens
typically do not engage in on a detailed level.
Surveyswere sent to19cities andone (1) county throughout
the country with similar populations, geographic land
areas, budgets and/or park acreages. The survey focused
on parks, greenways, outdoor and indoor recreation
facilities totals, sizes and other unique characteristics.
The 20 cities and county identified to participate include
(respondents are shown in
Peer Comparison Survey samples
3.4.1 Agency-to-Agency Comparison