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Chapter Five

198

implementation plan

Action Items

Timeframe

Objective B:

Enhance existing downtown public spaces to meet urban lifestyles, attract new residents and

businesses, and provide accessible recreation programs and opportunities.

Short-term:

1-5 Years

Medium-term:

Up to 10 Years

Long-term:

10+ Years

1 Implement Moore Square Master Plan.

On-Going On-Going

2 Identify and assess downtown needs for public spaces and programs and potential partnership

opportunities in conjunction with forthcoming Downtown Master Plan.

On-Going On-Going

3 Work with City of Raleigh Planning and Development to implement vision and goals of forthcoming

Downtown Master Plan.

4 Develop programs and facilities to meet identified needs for downtown and urban lifestyles, recreation, and

cultural engagement.

On-Going

5 Work with Department of City Planning to encourage civic space development through partnership.

On-Going

6 Implement North Park, Capital Blvd./Deveroux Meadows park projects.

7 Continue to inventory vacant or under-used land for potential open space.

8 Strengthen greenway trail connections through downtown Raleigh.

On-Going On-Going

Objective C:

Continue to engage the public in the planning and design of innovative urban parks and facilities.

1 Implement Public Participation for Park Planning Guidelines consistent with Parks Goal 2: Objective B to

identify innovative urban park and facility solutions.

On-Going On-Going

2 Development public feedback website tool for planning projects consistent with Parks Goal 2: Objective B.

On-Going On-Going

= Action Item will start or is currently underway.

Growth Areas: Goal 2 Action Items continued.

Implementing the Action Items identified for each sub-

system will require staff and financial resources to fully

realize the System Plan’s vision, guiding principles

and goals and objectives. The following administrative

responsibilities focus on customer service and

organizational excellence:

• Talent Acquisition

• Technology

• Public Outreach and Marketing

• Safety and Risk Management

• Business Services

Administrative responsibility will need to keep pace with

the implementation time-frames of the Action Items and

associated capital projects. Key areas of focus for the above

categories include:

Talent Acquisition:

Training and skill development

centered on continued high quality customer service,

certification, compliance and staff development goals.

Additionally, continued recruitment and retention of a

high quality, diverse workforce is essential

Technology:

Data creation,management andmaintenance

in conjunction with increased coordination with partner

agencies, along with continued analysis and planning is

needed to utilize new technology and data. Innovative use

and incorporation of emerging technologies and support

of these resources is a priority.

Public Outreach and Marketing:

Community outreach,

partnerships, promotion of facilities and services, along

with engagement with peers are keys to increasing

awareness of offerings. Branding and evaluation of media

development and deployment are additional priorities.

Safety and Risk Management:

Actions include:

developmentofacomprehensivesafetyandriskmanagement

plan; patron, employee, contractor and vendor safety; and

prompt responses to environmental concerns and disaster

and emergency responses are priorities.

Business Services:

Budget and funding development

and identification, evaluation of user fees, business

practices and policy development that will support

the implementation of this System Plan and the 2030

Comprehensive Plan are priorities.

5.1.2 Administrative Responsibilities