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Needs and Priorities Assessment

93

needs and priorities assessment

What recreational activities or hobbies do you and/

or your household members currently engage in?

Over 76% of respondents currently engage in walking/

jogging; 61% attend a fair, festival or concert; 60% walk

to enjoy nature; and 53% choose casual bike riding. Only

1.7% of respondents do not engage in any recreation

activities or hobbies. The four recreation activities or

hobbies with the lowest level of participation include:

skateboarding (4.5%); visiting a senior center (5%);

therapeutic recreation (7%); and rollerblading/ roller-

skating (7.6%).

Table 29.

Top Recreation Activities Engagement

Satisfaction Questions:

The highest levels of satisfaction (either very satisfied or

somewhat satisfied) were for customer assistance by staff at

facilities and availability of information about programs/

parks. The service with the highest level of dissatisfaction

is the user-friendliness of the Department’s website and

overall communications with residents.

Table 30.

Satisfaction of Services

9.4%

20.4%

61.3%

20.0%

28.8%

53.3%

23.6%

15.4%

35.1%

37.7%

31.8%

30.3%

31.3%

35.7%

33.2%

10.1%

7.6%

4.5%

39.4%

7.0%

43.0%

30.9%

33.8%

5.0%

9.2%

76.5%

39.3%

60.5%

23.0%

48.9%

1.7%

0% 20% 40% 60% 80% 100%

After

Ͳ

School Programs

Arts and Craft Classes

Attend a Fair or Festival

Attend an Arts and Crafts

Board / Table Games

Casual Bike Riding

Cycling

Dance

Family Parties in Park

Gardening

Historic Sightseeing

Observing Wildlife

Performance Arts

Picnicking / BBQ in Park

Pick Up Games

Rock Climbing

Rollerblading / Roller

Ͳ

Skating

Skateboarding

Swimming / Water Aerobics

Therapeutic Recreation

Visit Outdoor Market

Visiting a Dog Park

Visiting a Playground

Visiting a Senior Center

Visiting a Spray Park

Walking / Jogging

Walking the Dog Close to Home

Walking to Enjoy Nature

Weekend/ Lunch Time Events

Fitness Classes

None

Rate your satisfaction with the following parks

and recreation services provided by the City of

Raleigh Parks, Recreation and Cultural Resources

Department.

30.2%

27.7%

18.9%

17.5%

27.4%

32.8%

31.9%

24.3%

27.7%

29.4%

25.9%

24.4%

21.3%

19.7%

27.6%

22.8%

20.5%

18.6%

11.1%

6.7%

11.6%

12.1%

6.8%

4.1%

3.2%

20.3%

10.6%

14.5%

17.8%

17.6%

0% 25% 50% 75% 100%

Availability of information

about program/parks

Ease of registering for

programs

Overall communication with

residents

User

Ͳ

friendliness of

Department website

Fees charged for recreation

programs

Customer assistance by staff

at facilities

Very Satisfied

Somewhat Satisfied

Neutral

Somewhat Dissatisfied

Very Dissatisfied

Don't Know