City of Raleigh, Public Utilities Department: Strategic Plan
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Table of Contents:
A Letter from the Director: ............................................................................................ 3
Table of Contents: ........................................................................................................4
Acronyms: ....................................................................................................................6
WHAT is a Strategic Plan? ............................................................................................. 7
WHY is the Department Implementing a Strategic Plan? .................................................9
Why: Economic drivers and future liabilities ......................................................................... 11
WHERE Will Change Occur?......................................................................................... 16
Where Will Our Vision Take Us? ............................................................................................16
Where has change occurred? ................................................................................................18
HOWWill Change Take Place? ..................................................................................... 21
How will change happen?......................................................................................................21
Eight Areas of Development: Goals, Objectives and Action items: .......................................23
How will the Strategic Plan affect you? ................................................................................. 31
How will individuals benefit from change? ............................................................................ 31
How are individuals vital for change? ....................................................................................32
How is communication a necessity for change? ....................................................................32
How will struggles and hardships be communicated and set at ease?...................................32
How we will communicate change? ...................................................................................... 33
WHEN Will Change Occur? .......................................................................................... 34
Final Thoughts............................................................................................................ 34