The City of Raleigh's Fire Department is ready to respond to emergency calls 24 hours per day, 365 days per year. In addition to fire suppression, the Department also provides first responder EMT-Defibrillator services, participates in a regional Urban Search and Rescue Team (USAR) and serves as one of the state's Regional Response Teams (RRT) for hazardous materials response.
At any hour of the day, Raleigh firefighters can be seen outside any of the City’s 28 fire stations cleaning and maintaining the City’s investment in emergency apparatus, conducting training exercises, assisting citizens and/or visitors, performing preplans, conducting public fire education classes, or a number of other activities that enhance the public safety.
Organized as a career fire department in December 1912, two hose companies and seventeen members protected a population of over 19,200 residents and 4.0 square miles. Today, the firefighters of the Capitol City serve over 440,000 people spanning over 144 square miles with an operating budget around $51,000,000. Raleigh's Insurance Services Office (ISO) rating is currently a Class 1.
The Raleigh Fire Department is organized into five divisions: Operations, the Office of the Fire Marshal, Training, Services and the Office of the Fire Chief.
Office of the Fire Marshal
This Office is the enforcement, educational and informational arm of the Raleigh Fire Department. They perform site inspections, issues permits, enforce fire codes, and coordinate pre-fire planning for buildings and facilities within the city. The division is also responsible for conducting fire investigations to determine origin and cause of all fires, and provides public fire education to the citizens of Raleigh.
Location: Dillon Building at 310 West Martin StreetLearn more about Office of the Fire Marshal
Operations, the largest division within the Fire Department, is responsible for handling all emergencies within the City of Raleigh. They respond to fire, medical emergencies, and rescue calls, including extrication, high-level rescue, water rescue, and collapse and confined-space rescue.Learn more about Operations
The Training division provides continuing education and advancement training for all fire department members including the maintenance of various certifications. It is also responsible for the pre-employment recruitment process, operating the recruit academies, managing the promotional process and the department's special operations.
Location: Keeter Training Center at 105 Keeter Center Drive
Services provides support for the physical infrastructure of the Raleigh Fire Department, including facilities, apparatus, vehicles, equipment, hand tools, personal protective clothing, and uniforms. Responsibilities include:
- oversee maintenance, repair, and service testing of all apparatus and equipment
- manage all vehicle operating expenses, including fuel, tires, and repair parts.
- ordering and purchasing new apparatus
- issuing new uniforms and equipment to personnel
FY12 staffing includes:
1 Assistant Chief, 1 Facilities Manager, 1 Garage Supervisor, 3 Mechanics, 1 Fire Services Coordinator, 1 Fire Services Assistant, and 1 Senior Staff Support Specialist.
Location: 4120 New Bern Avenue
Office of the Fire Chief
The Office of the Fire Chief provides administrative, planning, financial, and information technology services to support the daily operation of the Raleigh Fire Department. All of the Assistant Chiefs are based at this Office.
FY12 staffing includes:
Fire Chief, 1 Finance Officer, 1 Planning Officer, 1 Safety Officer, 1 Fire Systems Technology Manager, 2 Fire Systems Programmers and 1 Senior Staff Support Specialist.
Location: Dillon Building at 310 West Martin Street and Station 1 at 220 West Dawson Street
The mission of the City of Raleigh Fire Department is Unselfish Dedicated Service.
Our vision is to anticipate and prepare, while growing and empowering.
The core values of the Raleigh Fire Department are generated on the premise that our work makes a difference in the quality of life in the City of Raleigh and greater metro area. Values are the essential and enduring tenets that guide personal actions; on and off duty.
Professionalism – We will treat our peers and the public with a positive and professional attitude consistently.
Respect – We will respect our personnel and hold the people we serve in high regard.
Integrity – We are honest, trustworthy and reliable.
Dedication – We expect our service to be worthy, vigorous, resourceful, and courteous.
Excellence – To demand the best of ourselves and to recruit/retain the best people, we believe we must maintain an environment that will support innovation, experimentation and taking of appropriate risks.