Solid Waste Services Department
Administration oversees departmental Geographic Information System (GIS) planning which provides regular route analysis employing an automated vehicle locator (AVL) system and RouteSmart routing software to optimize collection routes for garbage, recycling and yard waste services. Efficient routes save the City costs in equipment, personnel, operations, reduce greenhouse gas emissions and provide improved customer service.
News and Events
Beginning in 1989 with a few drop off centers and twice per month curbside recycling, Raleigh Recycling is very comprehensive ranging from curbside and drop off centers to multi-family complexes, the central business district, recycling in the parks and a Swap Shop.Learn More
The goal of the Residential, or garbage, Division of the Solid Waste Services (SWS) is to safely and efficiently collect residential solid waste and dispose of it at the county landfill and to improve the general cleanliness of the Raleigh community through all solid waste programs. Our goals will be realized by providing Raleigh residents with the services related to this goal. Responsibilities include: garbage collection, dead animal collection, disposal facilities, East Wake Transfer Station, free bulky load pick up, household garbage preparation and collection, purchasing additional garbage carts, SWS code enforcement and special load pick up.
Yard Waste Program
Responsibilities include: enforcing policies, procedures, municipal codes, the Solid Waste Design Manual, laws that are designed to improve the quality of life, oversees the solid waste/recycling site permit approval process, land use development process, operational efficiency and effectiveness, and SWS billing.
Public Speaking and Outreach
Solid Waste Services staff are available to speak to schools, civic groups, neighborhood associations or Scout troops about solid waste issues. Presentations available on:
- backyard composting
Staff members welcome the opportunity to participate in school science fairs, career days and Earth Day events. In addition, a specialist can provide literature or advice to Girl and Boy Scouts working on environmental badges.
An Education Specialist will tailor a program to meet the needs of any group, from kindergarten students through senior citizens.Recycling Center Tours
To pursue a safe, efficient and effective waste collection and disposal system that protects the natural environment while supporting Raleigh's vision to create a sustainable future for generations to come.
Values, Vision & Goals
Our Values: We believe in an ongoing dedication to quality service and to customer satisfaction by building customer and community partnerships.
Our Vision: The Department believes that our actions today have a direct impact on the future. We support the City of Raleigh vision as a community coming together to create a sustainable future for generations to come, championing the human spirit.
- To safely and efficiently collect residential solid waste and dispose of it at the county landfill.
- To safely and efficiently collect residential recyclable materials for processing and reuse.
- To increase recycling and reuse options for Raleigh residents whenever feasible.
- To safely and efficiently collect yard waste debris from Raleigh residents.
- To operate a yard waste composting facility that accepts Raleigh yard waste debris and provide
- compost products back to the public.
- To provide general cleanliness to the Raleigh community through all solid waste programs.