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Solid Waste Services (SWS) Department

Mission Statement: To pursue a safe, efficient and effective waste collection and disposal system that protects the natural environment while supporting Raleighâ€™s vision to create a sustainable future for generations to come.

Our Values: We believe in an ongoing dedication to quality service and to customer satisfaction by building customer and community partnerships.

Our Vision: The Department believes that our actions today have a direct impact on the future. We support the City of Raleigh vision as a community coming together to create a sustainable future for generations to come, championing the human spirit.

Our Goals:

To safely and efficiently collect residential solid waste and dispose of it at the county landfill.
To safely and efficiently collect residential recyclable materials for processing and reuse.
To increase recycling and reuse options for Raleigh residents whenever feasible.
To safely and efficiently collect yard waste debris from Raleigh residents.
To operate a yard waste composting facility that accepts Raleigh yard waste debris and provide compost products back to the public.
To provide general cleanliness to the Raleigh community through all solid waste programs.

Divisions in the Solid Waste Services Department:

	News and Events Recycle & Win - Bigger & Better! Shred & Electronic Event May 19! How do residents feel about the new blue recycle carts? BOGO Mulch Sale Coupon! Materials ADDED to Recycling Program Holiday Schedule Changes
	Administration Division Responsibilities include: customer service, planning, budgeting, payroll, personnel actions, safety and training, contracts, purchasing, data/reporting, education and special events. More Information>>
	Residential (Garbage) Division Responsibilities include: garbage collection, dead animal collection, disposal facilities, East Wake Transfer Station, free bulky load pick up, household garbage preparation and collection, purchasing additional garbage carts, SWS code enforcement and special load pick up. More Information>>
	Recycling Division Begining in 1989 with a few drop off centers and twice per month curbside recycling, Raleigh Recycling is very comprehensive ranging from curbside and drop off centers to multi-family complexes, the central business district, recycling in the parks and a Swap Shop. More Information>>
	Yard Waste Collection Division Since NC state law prohibits disposing of yard waste materials in NC landfills, Raleigh provides all households with convenient weekly collection at the curb for yard waste. More Information>>
	Code Enforcement Division Responsibilities include: enforcing policies, procedures, municipal codes, the Solid Waste Design Manual, laws that are designed to improve the quality of life, oversees the solid waste/recycling site permit approval process, land use development process, operational efficiency and effectiveness, and SWS billing. More Information>>
	Yard Waste Recycling Center Division The Yard Waste Recycling Center accepts all yard waste collected by city crews as well as other yard materials for a fee. The materials are seasoned and turned into mulch, compost and wood chips and are on sale at the Yard Waste Center. More Information>>