The Police Department encompasses many areas that are important to the public. If you cannot find the contact information that you are looking for, please call 919-996-3335.
Administrative Services Division
The Police Administrative Services Division personnel provide a host of services and functions that support police headquarters, the six police districts and the public.
Roles and Responsibilities
- Records receives all incident reports and insures that they are maintained in accordance with state laws
- Information Services administers the computer aided dispatching system, records management system, departmental computers and the mobile computer terminal network
- Research and Planning provides multi-year planning and manpower allocation alternatives
- Personnel Recruitment is responsible for the police officer recruitment and hiring process, along with other duties
- Training personnel coordinate all basic and in-service training
- The Evidence Unit receives and securely stores all found property and evidence
- Property maintains accountability over departmental fixed assets, and acquires, transfers and disposes of departmental property according to policy
- The Court Liaison coordinates the interactions between the Wake County District Attorney's Office and the department
- The Service Center places new vehicles in service, administers refueling, performs vehicle checks and make certain vehicle repairs
Contact: Major RC Council, 919-996-3635
The Detective Division conducts criminal follow-up investigations and initiates investigations involving vice, drugs, gangs, cyber crime, organized crime and other criminal activities and threats. Some detective personnel are assigned to units that are centrally located at the Department's headquarters, while others are distributed among the city's six police districts.
Working independently and with others in the department, detectives employ investigative techniques and strategies to identify suspects and make arrests. They frequently utilize crime analysts who are equipped with modern technology that allows them to closely monitor criminal activity for early signs of crime patterns and trends.
Centralized units include:
- Aggravated Assault Unit
- Burglary Apprehension Team
- Career Criminal Unit
- Crime Analysis Unit
- Cyber Crimes Unit
- Drugs & Vice Unit
- Fraud and Forgery Unit
- Fugitive Task Force
- Financial Crimes Unit
- Homicide Unit
- Intelligence Unit
- Robbery Unit
- Technical Assistance Response Unit
- Youth and Family Services Unit
A detective sergeant supervises each centralized unit. Also, at least one detective sergeant is assigned to each police district to supervise the investigations performed by detectives working there.
District detectives handle a broad spectrum of criminal cases including such major crimes as assaults, burglaries, larcenies, and robberies occurring in their geographic areas. In addition district detectives work closely with personnel from Detectives Division's centralized units, with other divisions of the Raleigh Police Department, and with other law enforcement agencies.
Contact: Major R. Hoffman, 919-996-3555
Field Operations Division
Uniformed officers assigned to the Field Operations Division have the primary purposes of responding to calls for service from citizens and providing preventive patrol for all areas of the city. The calls for service handled by the officers are generated by Emergency 9-1-1 calls from citizens and from actions initiated by the officers themselves. The first responding officer to a 9-1-1 call is usually from the Field Operations Division.
Officers assigned to this division are responsible for specific geographic "beats" of the city. These beat areas are the foundation for the department's district policing system. These officers patrol the same area every workday. This allows them to identify problem areas and citizen concerns so that proactive strategies can be developed to resolve them. They know any trouble spots and can often identify repeat offenders who live or visit within their district.
Officers begin their career in this division. After receiving their initial training at the Raleigh Police Academy, recruits are assigned to experienced training officers. The recruits expand the basic knowledge obtained from the academy and are eligible for patrol duty after successfully completing field training.
Field Operations personnel carry much of the workload generated by calls for service. In addition, these officers are alert for criminal activity and traffic violations that require immediate enforcement action. Officers work in partnership with citizens to help them make every neighborhood and business area a better place.
Officers frequently initiate special operations that are designed to match the needs of their beats. They also engage in other projects designed to prevent crimes, deter criminal activity, or apprehend known offenders. Additionally, the division's officers are often called upon to work assignments such as the Christmas Parade, First Night Raleigh and other special events.
Contact: Major JJ Matthews, 919-996-3350
Special Operations Division
The Special Operations Division is a compact and flexible organization that often sees the nature of its assignments change in response to crime trends and other identified special needs.
The Division closely monitors statistical information generated by the Department's Crime Analysts and the Records Section, along with intelligence gathered from the Field Operations District Commands and other sources. It maintains direct relationships both with district commanders and with the Detective Division, and provides the districts with resources that specifically target criminal activities and assist with investigations.
The Special Operations Division facilitates a unity of investigational and tactical teams that work together to form a joint force that is capable of effectively addressing nearly every possible situation. At any given time there is a Selective Enforcement Unit, Gang Suppression Unit, and a Traffic Enforcement Unit available to work individually or as part of a team. The division is comprised of both sworn and civilian personnel.
Major operational elements of the Special Operations Division include:
- Selective Enforcement Unit
- Gang Suppression Unit
- Traffic Enforcement Unit
- Special Projects Unit
- K-9 Unit
- Animal Control Unit
- Police Desk Operations
- Mounted Unit
- Taxi Inspections
- Secondary Employment
Contact: Major CE Haines, 919-996-5279
Dedicated civilian and sworn employees who work under the Office of the Chief carry out a variety of administrative and community support functions for the Raleigh Police Department.
Assigned to this office are the
- Public Affairs Office
- Research and Planning Sergeant
- Community Policing Coordinator
- Finance Unit and Transcriptions
- Office of Professional Standards
Office of Professional Standards
The Office of Professional Standards was formed in 2012 and serves under the Chief's Office. This new division includes a major, a captain, three lieutenants and six sergeants. The office encompasses the Internal Affairs Unit, Inspections Unit and Accreditation Unit.
The Raleigh Police Department is dedicated to serving the community in an efficient, effective, and professional manner. The Internal Affairs Unit helps maintain public confidence and trust in the Department, by serving as a point of contact for members of the public who wish to commend or question the performance of the Department's officers. You can contact firstname.lastname@example.org
Citizen Complaint Cases Investigated by RPD
Contact: Captain MA Bruce, 919-996-3155