Departments

Social Media Policy

Public Comments

Last Modified: January 30, 2012

The City of Raleigh uses social media to interact with residents, businesses and visitors about public issues. Please submit your questions, comments and concerns. Please note this is a moderated online discussion site and subject to North Carolina Public Records Laws, and e-discovery laws and policies.

The City reserves the right to delete unacceptable submissions. The following are examples of unacceptable social networking content and comments. The list is not intended to be all-inclusive. Examples are:

  • Profane or obscene language or content;
  • Content that promotes, fosters, or perpetrates discrimination on the basis of race, creed, color, age, religion, gender, marital status with regard to public assistance, national origin, physical or mental disability, or sexual orientation;
  • Solicitations of commerce;
  • Infringement on copyrights or trademarks; and,
  • Confidential or non-public information.

Please note that the opinions and comments expressed on this social media site do not reflect the opinions and positions of the City of Raleigh government, its officers or employees. If you have any questions concerning the operation moderated discussions, please contact the City of Raleigh Public Affairs Department at 919-996-3100.

Organizational Rules

Employees of the City of Raleigh communicate via social media websites. Consequently any communication via the social media site (whether by a City employee or the general public) is subject to monitoring and disclosure to third parties. Relevant City of Raleigh and North Carolina Public records retention schedules apply to social networking content. Records required to be maintained pursuant to a relevant records retention schedule shall be maintained for the required retention period in a format that preserves the integrity of the original record and is easily accessible using the approved City platforms and tools.

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