Solid Waste Services: Report a Missed Collection

Solid Waste Services

Solid Waste Services


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There are two ways to report a missed garbage, recycling, or yard waste collection.

  1. By Phone: Call the Customer Support Center
    919-996-3245 7a.m. - 6 p.m.

  2. Online: Fill out our Missed Collection Online Form (24 hours)

Simply fill in your street address and phone number and hit “submit.” A Service Request is automatically generated, allowing us to get to work right away to make the collection.

To Learn more about collection dates, holidays, and recycling schedules as well as what we do and do not pick up, please visit the Solid Waste Services Department general information page.

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