W. North Street Fire - Updated Information

Last updated Mar. 19, 2017 - 4:44 pm
Fire aftermath

City Re-entry Operations Have Concluded
Update Provided 3/19/17, 4:10 p.m.:

Here is an updated road closure map.

  • As of now, West Street is open.
  • City transported 83 residents to their homes today.
  • City’s residential re-entry operations have concluded.

City Provides New Information Concerning Re-entry for Fire-Displaced Residents
Update Provided 3/19/17, 11:55 a.m.:

Residents who live in the Link Apartments and The Residences at Quorum Center and need to retrieve essential belongings can report to the Raleigh Municipal Building Sunday to take a bus to the apartments. The shuttles will run until 3 p.m.

After 3 p.m., the City will turn over responsibility for re-entry to the managing authority for each building.

The respective contacts for each building are:

  • Quorum: John McInerney, Talis Management, 919-878-8787
  • The Links: Lynette Vander Heyden, 919-270-7045

As of 11:00 a.m., 50 residents have been transported Sunday morning to the Link Apartments and The Residences at Quorum Center.


Also, we are providing an updated road closure map. If you'd prefer to not download the PDF, please view the last section of this page, titled "Map of Lane Closures and Damaged Buildings." More information concerning road closures will be provided as it becomes available.

Fire-Displaced Residents Will Get Second Opportunity Sunday to Retrieve Belongings from Damaged Apartments
Update provided 3/18/17, 4:52 p.m.:

The City of Raleigh is providing residents displaced by Thursday’s fire a second chance Sunday to get some of their belongings from two damaged Downtown apartment buildings.

People who live in the Link Apartments and The Residences at Quorum Center can report to the Raleigh Municipal Building beginning at 8 a.m. Sunday to take a bus to the apartments. The shuttles will run until 1 p.m. Residents wishing to get possessions after 1 p.m. need to call the City’s Non-Emergency Call Center at 919-996-2999 to make arrangements. The call center will be open throughout tonight and tomorrow.

Residents of the two apartment complexes are asked not to drive directly to the damaged buildings but to park at the Municipal Building and use the bus shuttle. Space on each shuttle bus is limited.

Representatives from the City’s Fire Department escorted displaced residents to their apartments today for the first time since the fire. People who visited their homes today to get necessities will be allowed back into their apartments again Sunday if they chose, along with those residents who were not able to take advantage of today’s shuttle.

As of 3 p.m., the City had transported 257 residents of the Link Apartments and The Residences at Quorum Center. The shuttle service was scheduled to end at 6 p.m. for the day. Police have secured the two apartment buildings.

Because the apartment complexes are unsafe, residents who will be picking up some of their belongings on Sunday should adhere to the following safety tips:

  • There is glass, debris and water on the sidewalks. Please dress appropriately and wear close-toed shoes;
  • Wear protective eye wear if you have it; and,
  • Elevators are not functioning in the two complexes and there is no handicap access available. The City recommends that people with disabilities bring an able-bodied individual to assist them.

The local chapter of the American Red Cross will also be on hand Sunday at the Municipal Building to help displaced residents.

The City of Raleigh Police and Fire departments are investigating the fire along with the State Bureau of Investigation and the federal Bureau of Alcohol, Tobacco, Firearms and Explosives.

Residents Displaced by Fire Allowed to Retrieve Belongings Saturday
Update provided 3/17/17, 5:24 p.m.:

Residents temporarily displaced from two Downtown Raleigh apartment complexes due to Thursday night’s fire will be allowed back into their homes for a short time to get some of their belongings Saturday.

People who live in the Link Apartments and The Residences at Quorum Center are asked to call the City of Raleigh’s Non-Emergency Call Center at 919-996-2999 to arrange to collect belongings from their homes. The call center will be open throughout the night. The displaced residents will gather at the Raleigh Municipal Building, 222 W. Hargett St. beginning at 8 a.m. Saturday.

Buses will be used to transport people to the apartment complexes. Residents are asked not to drive directly to the damaged buildings but to park at the Municipal Building and use the bus shuttle.

Representatives from the City of Raleigh Fire Department will escort the displaced residents to their homes to retrieve one day’s worth of clothing, toiletries, medications and other necessities. Police have secured the two apartment complexes.

Because the two apartment complexes are unsafe, residents who will be picking up some of their belongings should adhere to the following safety tips:

  • There is glass, debris and water on the sidewalks. Please dress appropriately and wear close-toed shoes;
  • Wear protective eye wear if you have it; and,
  • Elevators are not functioning in the two complexes and there is no handicap access available. The City recommends that people with disabilities bring an able-bodied individual to assist them.

The local chapter of the American Red Cross will also be on hand Saturday at the Municipal Building to help displaced residents to help displaced residents.

The City of Raleigh Police and Fire departments are investigating the fire along with the State Bureau of Investigation and the federal Bureau of Alcohol, Tobacco, Firearms and Explosives.

FAQ’s for the March 16 Downtown Fire

FAQ’s for the March 16 Downtown Fire
Update provided 3/17/17, 2:20 p.m.:

Q1. Where is the shelter located?
A. First Baptist Church at 99 Salisbury Street. Red Cross caseworkers at the shelter are available to help with pet location, retrieving medication, and counseling services.

Q2. Are pets allowed at the shelter?
A. This shelter is not currently equipped to receive pets, and we are working on locations for pets now. If a pet was left inside an evacuated building, call 919-996-2999. Please be able to provide name, building, apartment number, and contact information.

Q3. Where should media inquiries be directed?
A. 919-996-3000

Q4. Where should donations be directed?
A. Red Cross: call 1-800-RED CROSS or text the word REDCROSS to 90999 to make a $10 donation; cash is preferable, goods are not needed.

Q5. What number should individuals needing Red Cross assistance call?
A. 919-231-1602

Q6. Which streets are closed and which buildings were affected?
A. We've provided a visual map PDF download showing lane closures and damaged buildings. If you'd prefer to not download the PDF, please view the last section of this page, titled "Map of Lane Closures and Damaged Buildings."

The following roads are closed:

  • West St. from Edenton St. to North St.
  • Harrington St. from Edenton St. to North St.
  • Jones St. from Glenwood Ave. to Dawson St.
  • Lane St. from Harrington St. to Dawson St.

Q7. Who should affected business owners contact for more information about economic assistance
A.They should contact their insurance company.

Q8. When can residents and business owners go back inside their buildings?
A. RFD is still treating the site and is continuing operations. Individuals will be let back into their places of residence once the site is deemed safe and secure. We are working efficiently to ensure the site is safe before residents are allowed re-entry.

Q9. Have there been any injuries?
A. One minor injury, treated and released.

Q10. Are buses being detoured?
A. Not at this time.

Video: Press Conference

News Conference on Downtown Fire Scheduled for 10:30 a.m.
Update provided 3/17/17, 8:58 a.m.:

The City of Raleigh held a news conference on Thursday night’s Downtown fire at 10:30 a.m. on Friday, March 17 in the second floor lobby of the Raleigh Municipal Building, 222 W. Hargett St. City Manager Ruffin Hall and Fire Chief John McGrath led the news conference.

Mayor's Statement on the W. North Street Fire

Mayor's Statement on the W. North Street Fire
Update provided 3/17/17, 11:25 a.m.:

Mayor Nancy McFarlane issued the following statement about Thursday night’s Downtown fire.

“I want to thank Raleigh’s first responders for their heroic efforts in protecting the public during last night’s destructive fire. I am grateful that no serious injuries have been reported as this could have been a significantly more tragic event. We were reminded of the dedication and skill of our first responders as witnessed when Raleigh firefighters worked tirelessly through the night to first contain and then extinguish the blaze; Raleigh police supported evacuation efforts and maintained a safe perimeter; and county partners supported the emergency response. I would also like to thank the community organizations and businesses that have opened their doors and offered food, shelter and support to first responders and all of our residents displaced by the fire. Please join me in keeping the first responders and impacted residents in your thoughts and prayers as our community recovers from this devastating fire.” - City of Raleigh, Mayor Nancy McFarlane

Initial News Releases

Fire and smoke

Updated, 3/17/17, 11:02 a.m.:
Displaced Residents and Red Cross Assistance -

*If you are a resident with questions about re-entry, please call 919-996-2999.

Red Cross is assisting families who were temporarily displaced from neighboring apartment complexes (Link Apartments and The Residences at the Quorum Center) as a result of the fire.

Red Cross Casework Teams will offer to meet one-on-one with displaced families to provide access to resources and tools to support individual recovery.

For displaced residents in need of assistance this morning as a result of the fire, they can call the Red Cross Triangle Chapter at 919-231-1602. Red Cross caseworkers are available to help downtown at First Baptist Church located at 99 N. Salisbury St. in Raleigh.

Updated, 3/17/17, 8:30 a.m.:
Traffic Advisory: W. North Street Fire

Motorists are advised to avoid the area while personnel can continue to work.

The following roads are closed:

  • West St. from Edenton St. to North St.
  • Harrington St. from Edenton St. to North St.
  • Jones St. from Glenwood Ave. to Dawson St.
  • Lane St. from Harrington St. to Dawson St.

Updated, 3/17/17, 12:01 a.m.:
Update: W. North Street Fire

There are no indications that anyone is currently trapped inside of the building.

Original post, 3/16/17, 11:55 p.m.:
W. North Street Fire

Shortly after 10 p.m., Raleigh Fire and Police Department personnel responded to the 400 block of W. North Street in connection with a multi-alarm fire.

The main building that is engulfed is currently under construction. Preliminary information is that there are no injuries.

The cause of the fire is under investigation.

Map of Lane Closures and Damaged Buildings

Metropolitan fire

Download the visual map PDF.

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