The Office of Transportation Planning and the Public Works Department administer the planning, design, and construction of most public roadways and sidewalks within the Raleigh city limits. The sections below provide information on how to request street and sidewalk improvements.
To report a street or sidewalk repair issue, visit the Report a Street or Sidewalk Problem page.
The Office of Transportation Planning's Pedestrian Program works to complete missing links in the City's sidewalk system, and to improve sidewalk connectivity. Proposed sidewalk projects are evaluated and ranked on various factors that generally focus on fixing gaps along high volume streets. Sidewalk gaps along low volume streets are usually resolved via the sidewalk petition process.
For more information regarding the Pedestrian Program, contact Jennifer Baldwin at (919) 516-2519
For more information regarding sidewalk petitions, contact an Assessment Specialist at (919) 996-3030
Decisions on widening existing roadways and constructing new streets are made through the City's Transportation plan which establishes the City's transportation priorities. Staff looks at every zoning case, subdivision and site plan to make sure that new land development is consistent with the City's transportation needs and coordinates plans for future corridors with other agencies to make sure that the plan elements remain consistent with current regulations and practices for facility planning. Additionally, staff works with the Raleigh City Council and the Capital Area Metropolitan Planning Organization (CAMPO) to prepare requests to the North Carolina Department of Transportation (NCDOT) for their biennial Transportation Improvement Program.
For more information, contact Fleming El-Amin (919) 516-2158
Streets with curbs and gutters that have been accepted by the City of Raleigh are eligible for continuous maintenance, including resurfacing. Eligible streets in the most need of repair are scheduled for resurfacing as part of the City's Annual Street Resurfacing Program. Unpaved streets and streets without curbs and gutters are usually not eligible for the City's annual paving program. Potholes on these streets are filled as needed, however resurfacing and other street improvements require action by the City Council. Improvements to these streets are usually initiated via the Petition Process.
For more information, contact the Street Maintenance Division at (919) 996-6446.
For more information on paving petition requests, contact an Assessment Specialist at (919) 996-3030.
Transportation Operations Division staff coordinates the planning and installation of all new streetlights on public streets within the city limits with each energy provider.
For more information, contact Dustin Brice at (919) 996-4045.
The management of traffic volumes and speeds on residential streets can be a challenge. While all public streets available are for use by the public, it is every driver's responsibility to drive at safe speeds on the streets where we live. But when the drivers don't behave, residents can seek assistance from the Transportation Operations Division in managing issues with neighborhood traffic.
For more information, contact Thomas Fiorello at (919) 996-4066
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