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Have A Question Or Concern?


Click here for a list of Service Phone Numbers. A more extensive version of this list is available here: Important Phone Numbers [pdf format]. E-mail us your general website comments.

(Otherwise, the information and phone numbers listed below address specific questions and complaints. All area codes are 919.)

  • Applications For Employment: Jobs that are currently available with the City of Raleigh are listed here. Applications may be downloaded from this page or obtained in the Personnel office. At this time, the Personnel Department DOES NOT accept applications electronically. Applications can be mailed to: City of Raleigh Personnel Department, P.O. Box 590, Raleigh, NC 27602; or delivered by hand to 222 West Hargett Street, Room 101; or faxed to 919-996-7610. More information on the application process is available here.
  • Missed Garbage/Recycling/Yard Waste Pickup: Click here to access an online form to report missed garbage, recycling or yard waste service, or to request a garbage cart or recycling bin if you do not already have one. This URL is http://wastecollections.raleighnc.gov/.
  • Storm Drainage Complaints: Call 996-3940. For sewer emergencies, call 250-2737 on weekdays or 829-1930 after 4 p.m. weekdays, on weekends and holidays.
  • Missing Or Damaged Street Signs: Call 996-6608 (days) or 829-1930 after 4 p.m. weekdays, on weekends and holidays.
  • Police Information: The police information desk phone number is 996-3335. To report a concern with a City of Raleigh police officer, call Internal Affairs at 996-3155. The Raleigh police information desk does not have specific information on Wake County court dates/traffic violations/district attorney questions. The number to call 755-4117.
  • Graffiti: If you spot graffiti, call it in at 996-6001 or email graffiti@ci.raleigh.nc.us.
  • Noise: To issue a noise complaint, call 831-6311 or 996-3335. For information on noise ordinances, call 996-3040.
  • Public Nuisances (Overgrown grass/weeds/trash/debris/abandoned vehicles on private property): Call 807-5110. For abandoned cars on city streets, call 831-6311 or 996-3335. Click here for a pdf brochure on public nuisances.
  • Potholes/Street Repair: Call 996-6446.
  • Water Conservation Violations Or Information: Email waterconservation@ci.raleigh.nc.us . The water restrictions main page is available here.
  • Problem With Citizen Services And/Or City Employees: Call 996-3077 or email Community Relations Administrator Sharon Banks
  • City Government Information: Call 996-3000.
  • Tech Support: Contact Technical Support  if you experience website issues related to functionality (i.e. broken links, pages not loading properly). Click here  to email other general website comments.

 

Below is a list of City departments along with phone numbers and email addresses.

 

 Department  Phone  Email
 Administrative Services  996-3840  Elizabeth.Bass@ci.raleigh.nc.us
 City Attorney  831-6560  Tom.McCormick@ci.raleigh.nc.us
 City Clerk  996-3040  gail.smith@ci.raleigh.nc.us
 City Manager  996-3070  Russell.Allen@ci.raleigh.nc.us
 Community Development  996-6951  ana.kimsey@ci.raleigh.nc.us
 Community Services  996-6100  
 Convention Center  996-8500  Roger@raleighconvention.com
 Emergency Communications  996-3530  barry.furey@ci.raleigh.nc.us
 Finance  996-3215  michael.corson@ci.raleigh.nc.us
 Fire  996-6115  rfdinfo@ci.raleigh.nc.us
 Information Technology  996-3045  
 Inspections  516-2495  Larry.Strickland@ci.raleigh.nc.us
 Parks And Recreation  996-3285  PRContact@ci.raleigh.nc.us
 Personnel  996-3315  Carolyn.Simmons@ci.raleigh.nc.us
 Planning  516-2626  Mitchell.Silver@ci.raleigh.nc.us
 Police  996-3335  
 Public Affairs  996-3100  jayne.kirkpatrick@ci.raleigh.nc.us
 Public Utilities  857-4540  Dale.Crisp@ci.raleigh.nc.us
 Public Works  996-3940  carl.dawson@ci.raleigh.nc.us
 Solid Waste Services  996-6890  sws@ci.raleigh.nc.us