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Have A Question Or Concern?


Click here for a list of Service Phone Numbers. A more extensive version of this list is available here: Important Phone Numbers [pdf format]. E-mail us your general website comments.

(Otherwise, the information and phone numbers listed below address specific questions and complaints. All area codes are 919.)

  • Missed Garbage/Recycling/Yard Waste Pickup: Click here to access an online form to report missed garbage, recycling or yard waste service, or to request a garbage cart or recycling bin if you do not already have one. This URL is http://wastecollections.raleighnc.gov/.
  • Storm Drainage Complaints: Call 890-3940. For sewer emergencies, call 250-2737 on weekdays or 829-1930 after 4 p.m. weekdays, on weekends and holidays.
  • Missing Or Damaged Street Signs: Call 831-6608 (days) or 829-1930 after 4 p.m. weekdays, on weekends and holidays.
  • Police Information: The police information desk phone number is 890-3335. To report a concern with a City of Raleigh police officer, call Internal Affairs at 890-3155. The Raleigh police information desk does not have specific information on Wake County court dates/traffic violations/district attorney questions. The number to call 755-4117.
  • Graffiti: If you spot graffiti, call it in at 831-6001 or email graffiti@ci.raleigh.nc.us.
  • Noise: To issue a noise complaint, call 831-6311 or 890-3335. For information on noise ordinances, call 890-3040.
  • Public Nuisances (Overgrown grass/weeds/trash/debris/abandoned vehicles on private property): Call 807-5110. For abandoned cars on city streets, call 831-6311 or 890-3335. Click here for a pdf brochure on public nuisances.
  • Potholes/Street Repair: Call 831-6446.
  • Water Conservation Violations Or Information: Email waterconservation@ci.raleigh.nc.us . The water restrictions main page is available here.
  • Problem With Citizen Services And/Or City Employees: Call 890-3077 or email Community Relations Administrator Sharon Banks
  • City Government Information: Call 890-3000.

 

Below is a list of City departments along with phone numbers and email addresses.

 

 Department  Phone  Email
 Administrative Services  890-3840  Elizabeth.Bass@ci.raleigh.nc.us
 City Attorney  831-6560  Tom.McCormick@ci.raleigh.nc.us
 City Clerk  890-3040  gail.smith@ci.raleigh.nc.us
 City Manager  890-3070  Russell.Allen@ci.raleigh.nc.us
 Community Development  857-4330  ana.kimsey@ci.raleigh.nc.us
 Community Services  831-6100  hardy.watkins@ci.raleigh.nc.us
 Convention Center  831-6011  Roger@raleighconvention.com
 Emergency Communications  890-3530  barry.furey@ci.raleigh.nc.us
 Finance  890-3200  michael.corson@ci.raleigh.nc.us
 Fire  831-6115  rfdinfo@ci.raleigh.nc.us
 Information Technology  890-3045  gail.roper@ci.raleigh.nc.us
 Inspections  516-2495  Larry.Strickland@ci.raleigh.nc.us
 Parks And Recreation  831-6640  PRContact@ci.raleigh.nc.us
 Personnel  890-3315  Carolyn.Simmons@ci.raleigh.nc.us
 Planning  516-2626  Mitchell.Silver@ci.raleigh.nc.us
 Police  890-3335  
 Public Affairs  890-3100  jayne.kirkpatrick@ci.raleigh.nc.us
 Public Utilities  857-4540  Dale.Crisp@ci.raleigh.nc.us
 Public Works  890-3030  carl.dawson@ci.raleigh.nc.us
 Solid Waste Services  831-6890  sws@ci.raleigh.nc.us