Reuse Water System - FAQ
Frequently Asked Questions
- Reuse water, sometimes called reclaimed water, recycled water, or non-potable water, is wastewater that is highly treated and can be re-used instead of being discharged to a waterway.
- Although not suitable for human, pet or livestock consumption, there are many viable uses for reuse water.
What Is Reuse Water?
- Reuse water, sometimes called reclaimed water, recycled water, or non-potable water, is wastewater that is highly treated and can be re-used instead of being discharged to a waterway.
- Although not suitable for human, pet or livestock consumption, there are many viable uses for reuse water.
How Is Reuse Water Used?
- Watering residential lawns and flower beds, golf courses, cemeteries, parks, school grounds, industrial or commercial landscapes, and highway medians
- Decorative ponds and fountains with no drain to surface waters or storm drains
- Sewer line flushing
- Cooling towers
- Pesticide and Fertilizer application
- Concrete Mixing
- Street Sweeping (not washing)
- Roadway pretreatment (snow/ice)
- Power/Vehicle Washing (w/ dual disinfection)
- Directional boring
- Construction site soil compaction, dust control, and asphalt reclamation
- Hydroseeding
What Uses Of Reuse Water Are Prohibited?
- Drinking water for humans, pets or livestock
- Irrigation of crops for human consumption
- Filling swimming pools, hot-tubs, or similar use
- General residential indoor use
- Filling ponds used for fishing, swimming or other human uses
- In a manner that permits runoff from the site
- Bulk reuse water cannot be used within: 100 feet of drinking water wells, 10 feet from non-drinking wells, 25 feet from all other surface waters and swimming pools
Why Do We Need To Use Reuse Water?
- Drinking water is a limited resource and is expensive to produce; the rapid growth and development in the Raleigh service area has put extreme demands on our raw water supplies
- Using reuse water reduces the amount of water needed from these supplies
- Bulk reuse water can be used during all stages of water restrictions
How Is Public Protection Ensured?
To ensure public safety, State law (North Carolina Administrative Code Title 15A, Subchapter 2H, Section .0200) regulates all uses of reuse water. The following are specific requirements of the regulations:
- The public must be notified of the use of reuse water and that reuse water is not intended for drinking. This is accomplished by placing signs in areas where bulk reuse water is used
- Bulk reuse water is treated to more stringent standards than wastewater discharged to waterways.
- Bulk reuse water quality is monitored continuously.
- All City of Raleigh bulk reuse water customers are trained and approved by City of Raleigh staff
- All tanks and tanker trucks used for transport of City of Raleigh bulk reuse water are inspected and approved by City of Raleigh staff
Where Can You Pick Up Bulk Reuse Water From The City Of Raleigh?
- The City of Raleigh Neuse River Wastewater Treatment Plant at 8500 Battle Bridge Road
- The City of Raleigh E.M. Johnson Water Treatment Plant at 10301 Falls of Neuse Road
- The City of Raleigh Little Creek Wastewater Treatment Plant at 1419 Hwy 39 Zebulon (currently only for City equipment for sewer line flushing)
- The City of Raleigh Smith Creek Wastewater Treatment Plant at 8505 Ligon Mill Road Wake Forest (permitting in process)
To become certified to receive bulk reuse water
Contact: The City of Raleigh Reuse Water Coordinator or;
Marti Gibson at 919-662-5700
For Wastewater Treatment Plants
George Rogers at 919-516-2260
For Water Treatment Plants
For More Information Contact:
Marti Gibson
Environmental Coordinator
Public Utilities Department
One Exchange Plaza, Suite 620
Raleigh, NC 27602
919-857-4540
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