Engineering Services Department

Last updated Jan. 05, 2017 - 8:59 am

The Engineering Services Department is responsible for overseeing the design and construction of roadway, stormwater and facility improvement projects to ensure the safety and sustainability through diligent review and thorough inspections as well as cost effective maintenance of existing system components. Services include facility construction management, roadway design and construction, facility maintenance, vehicle fleet services, and stormwater management.

Contact Information

919-996-5575 | Fax 919-807-5573 | email
One Exchange Plaza, Suite 801, Raleigh, NC 27601
Director - Richard Kelly

Construction Management

Transit Facility Rendering

919-996-5575 | Fax 919-807-5573 | email
The Construction Management Division manages capital improvement projects such as the construction of and renovations to City owned buildings.

Learn more about Construction Management

Roadway Design & Construction

Road Construction

919-996-5575 | Fax 919-996-7168 | email
The Roadway Design and Construction Division is responsible for the design and construction oversight of street, sidewalk, bridge and various other types of public improvement projects.

Learn more about Roadway Design & Construction

Facilities & Operations

Chilling Plant Operations

919-996-3420 | email
Facilities and Operations provides a level of service which serves both internal and external customers by managing and addressing City systems and assets, through rate analysis, audits, lifecycle cost replacements through engineering, system evaluations by performing preventive maintenance and unscheduled repairs, and by responding to security, emergency and space needs.

Learn more about Facilities & Operations

Stormwater Management

Structural Flooding

919-996-3940 | email
The Stormwater Management Division is responsible for programs that work to reduce pollution in Raleigh's waterways and address critical flooding and erosion issues that impact streets and private properties.

Learn more about Stormwater Management

Vehicle Fleet Services

One of Raleigh's Hybrid Cars

919-996-6407 | Fax 919-831-6616 | email
The Vehicle Fleet Services Division is responsible for keeping the City's vehicle fleet operating safely and efficiently by providing equipment replacement, as well as scheduled and unscheduled maintenance and repairs.

Frequently Called Numbers

Telephone Fax / Other
Drainage Complaints (Streets) 919-996-6446 Notify Via Email
Drainage Complaints (Private Property) 919-996-3940 Notify Via Email
Engineering Inspections (Scheduling) 919-996-6446
Graffiti Hotline 919-996-6001 Notify Via Email
Potholes 919-996-6446 Notify Via Email
Schedule a Infrastructure Engineering Inspection 919-996-6446
VFS Heavy Equipment Shop 919-250-2733 919-250-2762
Water Pollution Helpline 919-996-3940 Notify Via Email

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