Solid Waste Services Department

Garbage, Recycling, & Yard Waste

Last updated Sep. 01, 2015 - 9:46 am

The City of Raleigh Solid Waste Services Department provides reliable waste management solutions to the Raleigh community through residential curbside collection and a variety of specialized services. The Department works proactively to reduce waste and to increase recycling in Raleigh, while demonstrating a commitment to sustainability in all areas of its operations.

Contact Information

Concerns and questions about garbage, recycling, or yard waste?
Contact Customer Support at 919-996-6890 (7am - 5pm weekdays) or email.

Missed collection or need another container?
Use our online form

Wilders Grove Solid Waste Services Facility, 630 Beacon Lake Drive, Raleigh, NC 27610
Solid Waste Services Director: Fred Battle

News and Events

Stay Safe on Collection day

The City of Raleigh’s Solid Waste Management Department provides curbside collection services for residential customers including garbage, yard waste, and recycling. This video offers a few tips on what you can do to help collection day go smoothly.

Recycling Program

Recycling Bin

Beginning as a pilot program in 1989, Raleigh Recycling provides bi-weekly curbside service to residents, and the central business district of Raleigh. The City offers recycling options in city parks, pedestrian recycling using BigBelly Solar compact units and provides drop-off centers around the city.

Learn more about Recycling Program

Garbage Program

Garbage Truck

The goal of the Residential (Garbage) Division of the Solid Waste Services (SWS) Department is to safely and efficiently collect residential solid waste and dispose of it at the county landfill. Responsibilities include:

Yard Waste Program

Yard Waste Collection

The city of Raleigh Yard Waste Center, which opened in 1992, serves as the recycling center for yard waste collected by city crews as part of the Solid Waste Services Department’s curbside collection program. Items such as grass clippings, shrubbery trimmings, leaves, limbs, logs, brush, pine straw, and hay are recycled into wood chips, mulch and compost, which are then made available to the general public for purchase. In addition to yard waste collected, the center also accepts yard waste from the public for a nominal fee. The yard waste must be generated inside the Raleigh city limits.

Code Enforcement

Code Enforcement

Responsibilities include: enforcing policies, procedures, municipal codes, the Solid Waste Design Manual, laws that are designed to improve the quality of life, oversees the solid waste/recycling site permit approval process, land use development process, operational efficiency and effectiveness, and SWS billing.

Learn more about Code Enforcement

Public Speaking and Outreach

Solid Waste Services staff are available to speak to schools, civic groups, neighborhood associations or Scout troops about solid waste issues. Presentations available on:

  • recycling
  • backyard composting
  • vermicomposting

Staff members welcome the opportunity to participate in school science fairs, career days and Earth Day events. In addition, a specialist can provide literature or advice to Girl and Boy Scouts working on environmental badges.

An Education Specialist will tailor a program to meet the needs of any group, from kindergarten students through senior citizens.

Recycling Center Tours

Mission Statement

To pursue a safe, efficient and effective waste collection and disposal system that protects the natural environment while supporting Raleigh's vision to create a sustainable future for generations to come.

Value & Vision

Our Values: We believe in an ongoing dedication to quality service and to customer satisfaction by building customer and community partnerships.

Our Vision: The Department believes that our actions today have a direct impact on the future. We support the City of Raleigh vision as a community coming together to create a sustainable future for generations to come, championing the human spirit.

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