Manage Your Utility Account Online

As a registered user of the web self service portal, you can elect to receive your City of Raleigh utility bills electronically. There are many advantages to E-Bill.

• Time-saver
• No mailing delays
• Paper bill won't get misplaced
• Efficient
• Convenient
• Bill available sooner
• Reduce paperwork
• Environmentally responsible
• Simple to access
• View securely anytime

E-Bill is free.

Enrollment is simple.

You can switch back, for any reason, at any time.

Why not give it a try?

Log in or register here to enroll.

E-Bill is an optional method for receiving your monthly utility bill electronically from the City of Raleigh. Here's how it works:

• An E-Bill customer receives an email alert each month when their paperless bill has been prepared.
• The email alert includes the Amount Due and Due Date, as well as links to make an online payment, view the current bill, etc.
• Paper bills will no longer be mailed; however, if a paper copy is needed, it can be printed from the self service site.

New phone number? Different email address? New mailing address?

Things change, so we made it easy to update your account information. When you sign in to the Utility Billing Web Self Service site, it only takes a few seconds to update your information.