How to Apply

To apply, simply download an application (located to the right under "Applications") or call 919-996-3459 and request an application be mailed to you. Please fill it out completely, and mail it to:

City of Raleigh
Accessible Raleigh Transportation
PO Box 590
Raleigh, NC 27602

The form must be signed by a physician or human services agency official.

Your application will be reviewed to determine eligibility, an in-person interview scheduled, and you will be notified of the decision within 21 City business days.All Tier II customers must have an adult present during the ART trip if under the age of 13. The adult can ride for free.

ART eligibility is good for two years from the date of approval. A renewal notice will be mailed to ART users prior to expiration. Eligible riders will receive a photo identification card. The card number must be used when calling for service, and the card must be shown when purchasing and using ART coupons and tickets.