Cross Connection Control Program
Certified Testers Update:
The City of Raleigh's Cross Connection Program can only enforce the testing of containment backflow assemblies. Therefore, beginning October 1, 2014, all domestic and irrigation backflow test reports are required to have the meter number of the water service they contain. Furthermore, as of October 1, 2014, we will no longer accept faxed or mailed test reports. All test reports must be submitted online.
If you were unable to attend one of the meetings where these changes were discussed, please read through the Policy Update.
Throughout 2014, the Public Utilities Department will be conducting surveys at commercial and residential facilities to verify there are approved backflow assemblies containing domestic, irrigation, and fire sprinkler services. Surveys will be conducted throughout the week, as well as on weekends.
Your facility may be found to not have the proper backflow protection, and a corrective action notice will be given to you to install an approved backflow.
Because of the surveys conducted by the Public Utilities Department in 2014, testing notices will not be sent to our water customers that are required to annually or triennially test their containment backflow assemblies. Testing notices are a courtesy provided to our water customers and lack of a notice does not eliminate the annual or triennially testing requirement. For more information you may email us or call 919-996-2742.
Looking for a list of testers that are certified to test in the Raleigh water area?
Certified Tester List
Corrective Action Notice
Requirement to Install:
In the City of Raleigh's Public Utilities Cross Connection Ordinance, Section 8-2147 & 8-2148 requires every residential and commercial water consumer to have a containment device installed at each point of separation between the public water supply and a private service or private distribution system or at the point of metering. For residential customers without an irrigation or fire sprinkler system or any hazard listed in Sec. 8-2147, this containment is accomplished by the dual check that is installed on the meter yoke. All other services are required to be contained by the installation of an approved Reduced Pressure Zone (RPZ) backflow assembly or Double Check Valve Assembly (DCVA) after the meter or point of separation. Backflow protection is required for all services and facilites that are not exempted because of the age of the facility.
What do I do if I received a Corrective Action Notice?
If a site survey was conducted by our Cross Connection Program at your facility and you were found non complaint, you will have 90 days to comply with the Corrective Action Notice you were given. If you feel this notice was given in error, you may request an exemption to install an approved containment backflow assembly by submitting a Backflow Assessment Form.
If you find that your facility currently has the proper containment backflow assembly, you must submit the following documentation:
Additional information can be found here: Frequently Asked Questions
Winterized Irrigation Systems
Each Spring, many water customers restart their irrigation systems by reinstalling the backflow assembly or hiring an irrigation contractor to perform this service for them. This year, we are asking our water customers to make note of the serial number, make and model of the backflow assembly that is installed on their system. If they hire an irrigation contractor to restart their irrigation system, we are asking the water customer to make sure the contractor reinstalls the same backflow used the previous season. A backflow serial number that does not match our database will be considered a replacement backflow and may require a permit number to be given on the report. (Contact local Inspections Department for requirements) For more information or to verify backflow information, you can email us or call 919-996-2742.
City of Raleigh: 919-996-2495
Wake County (Zebulon, Rolesville, Knightdale, Wendell): 919-856-6222
Town of Wake Forest: 919-435-9530
Town of Garner: 919-773-4433
Irrigation Testing Requirements
Information for testing your assembly
Instructions for terminating your irrigation service
Sec. 8-2149(b) All reduced pressure zone principle backflow prevention devices and double check valve backflow prevention devices shall be approved by the Foundation for Cross Connection Control and Hydraulic Research.
Our list is updated quarterly. If you are a vendor and your backflow is USC and ASSE approved and not currently listed, please contact our Cross Connection office by email or call 919-996-2742.
Approved Assemblies List
List of assemblies allowed for 'new' and 'replacement' backflows in the Raleigh water area
City of Raleigh Certification School
Certification Class: Agenda
Recertification Class: Agenda
Please note that all checks and money orders should be mailed to:
City of Raleigh
Public Utilities Cross Connection Program
PO Box 590
Attn: Linda Tillmon
Raleigh, NC 27602
Orientation / Certified Testers
Who can test?
For those testers who wish to test in our water service area and have not been certified by the City of Raleigh, you will be required to attend one of six orientation sessions that we will be conducting in 2014. Acceptance of your test reports cannot be made until you have successfully attended an orientation session and completed all paperwork to verify your certification.
How to register as a Certified Tester with the City of Raleigh.
Once certified, you will need to contact our Cross Connection Program via email or at 919-996-2742
*The cost of orientation registration is included in the cost of the City of Raleigh's Cross Connection Certification and Recertification classes.
The City of Raleigh will accept certifications from the following schools:
City of Durham Department of Water Management
101 City Hall Plaza
Durham, NC 27701
919-560-4194 Ext. 35249
Durham's Backflow Prevention Program
Charlotte-Mecklenburg Utilities Department
5100 Brookshire Blvd.
Charlotte, NC 28216
704-399-2426 Ext. 295
Central Piedmont Community College Construction Education
Greenville Utilities Commission Water Resources Department
PO Box 1847
Greenville, NC 27835
North Carolina Rural Water Association
P.O. Box 540
Welcome, NC 27374
NCRWA Backflow Cross Connection Training
University of Florida Center for Training Research/Education for Environmental Occupations (TREEO)
3900 SW 63rd Blvd.
Gainsville, FL 32608