Cross Connection Control Program

Last updated Nov. 13, 2015 - 3:02 pm
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The City of Raleigh's Office of the Fire Marshal and the Public Utilities Department Cross Connection Program have instituted a new process for service providers who inspect and test fire protection and containment backflow assemblies. Effective November 1, 2015 all compliant & non-compliant fire protection systems and containment backflow assembly test reports are required to be sent to The City of Raleigh electronically by your respective organization via The Compliance Engine's online system at

The City of Raleigh is dedicated to delivering 100% compliance with our adopted Fire and Cross Connection Codes. This web based service will aggregate, track and streamline the collection of systems compliance data by providing the property owners with timely notification of their testing requirements, and affording the City the ability to better mitigate the risk in our community by improving public safety to our citizens.

All service providers licensed to inspect or test fire protection systems and/or backflow assemblies within the City of Raleigh are required to register and submit all test and inspection reports via The Compliance Engine per Raleigh City Code Article D-Water Quality Protection, Part 5 Chapter 2 Article B-Fire Prevention and Protection Ordinance. All reports must be submitted in accordance with the testing schedule and requirements outlined in Public Utilities Handbook Appendix A: Guidelines and Requirements for the Cross Connection Program.

Looking for a list of testers that are certified to test in the Raleigh water area?
Certified Tester List

Testing Schedule:

Domestic/Fire Containment Assembly Testing Schedule:
Property owners who have containment assemblies installed on fire sprinkler systems as well as domestic services may test domestic containment assemblies in accordance with the annual testing date for fire containment assemblies. Property owners or certified testers are to contact the City of Raleigh's Cross Connection Program or contracted vendor to arrange this testing schedule exception. All other containment assemblies installed on domestic services are to be tested upon installation, replacement, and annually thereafter on or before annual test due date according to zip code:

Zip Code
Annual Test Date ZipAnnual Test Date
27529September 1st 27606December 1st
27545May 1st 27607December 1st
December 1st
April 1st
January 1st
27609April 1st
January 1st
27610September 1st
27591May 1st 27612March 1st
27597May 1st 27613March 1st
27601October 1st 27614February 1st
27602November 1st 27615February 1st
27603November 1st 27616February 1st
27604August 1st 27617March 1st
27605October 1st

Commercial & Residential Irrigation Testing Schedule
All residential irrigation containment assemblies are to be tested by July 1st every three years. Containment assemblies on commercial irrigation systems are to be tested annually by July 1st. Testing of containment assemblies shall be conducted by a certified tester at the customer's expense. The owner shall cause such maintenance or repairs to be made, rendering the containment assembly fully operational. Additional testing and maintenance requirements may be requested or imposed as determined by the Raleigh Director of Public Utilities or his designee. It is the owner's responsibility to keep a complete, written record of any repairs and testing of the containment assembly for at least three years.

Corrective Action Notice

Requirement to Install:
In the City of Raleigh's Public Utilities Cross Connection Ordinance, Section 8-2147 & 8-2148 requires every residential and commercial water consumer to have a containment device installed at each point of separation between the public water supply and a private service or private distribution system or at the point of metering. For residential customers without an irrigation or fire sprinkler system or any hazard listed in Sec. 8-2147, this containment is accomplished by the dual check that is installed on the meter yoke. All other services are required to be contained by the installation of an approved Reduced Pressure Zone (RPZ) backflow assembly or Double Check Valve Assembly (DCVA) after the meter or point of separation. Backflow protection is required for all services and facilities that are not exempted because of the age of the facility.

What do I do if I received a Corrective Action Notice?
If a site survey was conducted by our Cross Connection Program at your facility and you were found non complaint, you will have 90 days to comply with the Corrective Action Notice you were given.

If you find that your facility currently has the proper containment backflow assembly, you must submit the following documentation:
1. Backflow Verification Form
2. Current passing operational test for the approved containment backflow assembly

If you feel this notice was given in error, you may request an exemption to install an approved containment backflow assembly by submitting a Backflow Assessment Form

Owners of a facility containing a cross-connection that does not pose an imminent threat to the public water supply and who wish to apply for extension of time for compliance not to exceed one year from the date of the original notice issued pursuant to 8-2151 of the Raleigh City Code must proved the Cross Connection Coordinator in writing the following.
1. A completed City of Raleigh Extension Application
2. Three installations bids
3. Completion date for required work
4. Proof of existing or proposed containment assemblies for any severe hazards located within the facility by means a submittal of a passing operational test report

Assessment and Verification Instructions
Additional information can be found here: Frequently Asked Questions

Irrigation Testing

Winterized Irrigation Systems
Each Spring, many water customers restart their irrigation systems by reinstalling the backflow assembly or hiring an irrigation contractor to perform this service for them. This year, we are asking our water customers to make note of the serial number, make and model of the backflow assembly that is installed on their system. If they hire an irrigation contractor to restart their irrigation system, we are asking the water customer to make sure the contractor reinstalls the same backflow used the previous season. A backflow serial number that does not match our database will be considered a replacement backflow and may require a permit number to be given on the report. (Contact local Inspections Department for requirements) For more information or to verify backflow information, you can email us or call 919-996-2742.

Inspection Departments:
City of Raleigh: 919-996-2495
Wake County (Zebulon, Rolesville, Knightdale, Wendell): 919-856-6222
Town of Wake Forest: 919-435-9530
Town of Garner: 919-773-4433

Irrigation Testing Requirements
Information for testing your assembly

Permitted Termination
Instructions for terminating your irrigation service

Approved Assemblies

Sec. 8-2149(b) All reduced pressure zone principle backflow prevention devices and double check valve backflow prevention devices shall be approved by the Foundation for Cross Connection Control and Hydraulic Research.

Our list is updated every 6 months. If you are a vendor and your backflow is USC and ASSE approved and not currently listed, please contact our Cross Connection office by email or call 919-996-2742.

Approved Assemblies List
List of assemblies allowed for 'new' and 'replacement' backflows in the Raleigh water area

Approved Test Equipment

The purchase of a bleeder valve kit and vertical tube kit is required for performing the Double Check Valve Assembly Test. These kits are available from the equipment manufacturer.

EZ 900

Test Kit Calibration Centers
Test kit calibration is required on an annual bases. Fax, mail, or email a copy of the calibration report to

Bavco Backflow Apparatus & Valve Co.
For Watts and Duke Test Kits
20435 South Suzanna Rd
Long Beach, CA 90810

Nicholson Lab Inc.
For Watts and Duke Test Kits
1423 Queen City Ave
Cincinnati, OH 45214

Specialty Valve & Controls Company
For Midwest Test Kits
3001 Griffith St
Charlotte, NC 28203

City of Raleigh Certification School

Certification Class: Agenda
Cost: $200.00
5 Days
Monday-Thursday 8:00-4:00pm
Friday 8:00-12:00pm

2015 Certification Schedule
To reserve a seat please send the Registration Form to

March 9-13stClosed
June 15-19thClosed
September 21-25thClosed
December 7-11thClosed

2016 Dates Coming Soon

Recertification Class: Agenda
Cost: $80.00
2 Days
Wednesday 8:00-4:00pm
Thursday 8:00-12:00pm

2015 Recertification Schedule
To reserve a seat please send the Registration Form to

April 8-9th
August 12-13th
October 14-15thClosed

2016 Dates Coming Soon

Registration Requirements:

  1. A completed registration form must be submitted for each student. Confirmation of enrollment to the course will be sent once the registration form and payment is received and all required documents have been submitted.
  2. Classes that have 8 or fewer students enrolled will be rescheduled. Classes will not exceed 15 students.
  3. Students who do not show up for class will forfeit the registration fee and will not be rescheduled for a future class.
  4. An alternate person may be sent in place of a student who cannot attend.
  5. Cancellations must be made in writing by mail or email within 5 days of the course to:

    City of Raleigh
    Public Utilities Department
    PO Box 590
    Attn: Linda Tillmon
    Raleigh, NC 27602
    Or email request to:

Please note that all refund will be issued minus a $25.00 cancellation fee.

Orientation / Certified Testers

Not registered as a City of Raleigh Certified Tester?
If you wish to test in our water service area, you must be certified by one of our approved schools and attend one of the seven orientation sessions that will be conducted in 2015. Acceptance of your test reports cannot be made until you have successfully attended an orientation session and completed all paperwork to verify your certification.

Currently registered as a City of Raleigh Certified Tester?
In order to continue testing in our water service area, you are responsible to keep our records current with any renewals of your backflow certification and test kit calibrations. Test reports will not be accepted when submitted by testers with expired certificates.

Orientation Class:
Cost: $25.00*
Time: 8:00-10:30AM

2015 Orientation Schedule
To reserve a seat please send the Registration Form to

March 12thClosed
April 8thClosed
June 18thClosed
August 12thClosed
September 10thClosed
October 14thClosed
December 10thClosed

2016 Dates Coming Soon

*The cost of orientation registration is included in the cost of the City of Raleigh's Cross Connection Certification and Recertification classes.

The City of Raleigh will accept certifications from the following schools:

City of Durham Department of Water Management
101 City Hall Plaza
Durham, NC 27701
919-560-4194 Ext. 35249
Durham's Backflow Prevention Program

Charlotte-Mecklenburg Utilities Department
5100 Brookshire Blvd.
Charlotte, NC 28216
704-399-2426 Ext. 295
Central Piedmont Community College Construction Education

Greenville Utilities Commission Water Resources Department
PO Box 1847
Greenville, NC 27835
Greenville Utilities

North Carolina Rural Water Association
P.O. Box 540
Welcome, NC 27374
NCRWA Backflow Cross Connection Training

University of Florida Center for Training Research/Education for Environmental Occupations (TREEO)
3900 SW 63rd Blvd.
Gainsville, FL 32608

Ordinance and Handbooks

Cross Connection Handbook
Information regarding the City of Raleigh's Cross Connection Control Program

Cross Connection Ordinance

Public Utilities Handbook

Test Procedures
For each type of assembly

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