Encroachment Process

Major and Minor Encroachments

Last updated Jan. 18, 2018 - 2:05 pm

The encroachment process is available for clients that request to place structures or assets in the right-of-way, proposed building components that impact the right-of-way, or place temporary items in the right-of-way.

Major encroachments are permanent structures that impact the public right-of-way in any part of the City of Raleigh and its jurisdiction. Major encroachments require City Council approval, following staff review. Permits for the installation are required after Council approval.

Any major encroachment on NCDOT roads in Raleigh's jurisdiction must be approved through the NCDOT District Engineers Office, but will require permits and construction approval by the City of Raleigh

Minor encroachments are temporary items, located over or on the public right-of-way, that can be easily moved and are not permanently affixed to the right-of-way in the City of Raleigh.

Minor encroachments that are proposed in the areas below follow the standards for Private Use of Public Spaces (PUPS) process:

  • Downtown Overlay District;
  • Glenwood South Business Districts;
  • North Person Street Business District;
  • Peace Street Business District; and,
  • Sections of Hillsborough Street.

Requests for any Minor encroachments are reviewed and approved City staff.

Major Encroachment Calendar

Major encroachment calendar

Major Encroachment Pre-Submittal Review

Staff recognizes that there is an increased amount of construction occurring in the public right-of-way.  In an effort to identify major issues prior to design and drawing finalization, we offer an encroachment pre-submittal prior to official plan submittal.   This is not a requirement, unless it is a proposed small cell tower.  This service is intended provides guidance and is not an official plan review.

  • Drawings and any support information must be sent to
  • You may submit an iMAPS drawing or a sketched plan of any proposed encroachment location
  • All proposed small cell towers and their infrastructure must be reviewed prior to official submittal
  • Any proposed cell towers require coordinates (x,y or lat/long)
  • Clients may download a Pre-submittal Checklist for guidance

Approvals or Permits Issued

  • Zoning permits for minor encroachments
  • Encroachment agreements for major encroachments (This is a City Council approval only, not a permit)
  • Permits for installation of the approved encroachment must be acquired after City Council approval

Submittal Requirements

Major Encroachments

A submittal package consisting of the following items must be sent to

If you choose to submit the package in person, submit package to:

One Exchange Plaza,

1 Exchange Plaza, Suite 504

Raleigh, N.C. 27601

Minor Encroachments

Deliver submittal package to 1 Exchange Plaza, Suite 504, Raleigh, N.C. 27601. If the encroachment involves awnings or signs, deliver submittal package to 1 Exchange Plaza, Suite 404, Raleigh, N.C. 27601.

The package must include:

  • Minor Encroachment Application
  • Indemnity Agreement releasing the City of Raleigh from liability for damages incurred by clients using the public right-of-way
  • Certificate of Liability Insurance. Applicant must have $1 million in liability insurance, with the City of Raleigh named as the certificate holder
  • Scaled drawing showing the proposed placement of items in the right-of-way
Required for Some Projects
  • Certificate of Appropriateness for some encroachments if site is in a historic district
  • If the encroachment involves excavation, please show the location of existing utilities for the area of the encroachment

Expected Processing Time

  • Four (4) weeks for major encroachments
  • Approximately two (2) business days for minor encroachments


Major Encroachments:

  • Clients that submit a complete encroachment package will receive a transaction number that can be used for payment at the Development Services - Customer Service Center.
  • Please contact the Customer Service Center at 919-996-2500 for payment and provide the assigned transaction number.
  • Payment types accepted are cash, MasterCard, Visa or check made payable to: City of Raleigh.  

Minor Encroachments:

Next Steps

After a major encroachment has been approved by City Council it must be submitted for plan review and permitting through the Development Services Customer Service Center.

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