MyRaleigh

Telecommunication Devices

Installation of telecommunication equipment on property or the public right-of-way

Last updated Nov. 16, 2017 - 2:47 pm

Telecommunication devices such as fiber lines, cell towers and antennas, and the support equipment are essential for the growth of a city.  In order to expand the infrastructure, companies are required to submit plans for encroachment, permitting and inspections to allow the installation of the devices.

Telecommunication Equipment in the public right-of-way

This process is developed for the installation of new small cell poles (utility poles) and antennas, and new antennas (co-locates) proposed on existing poles in the right-of-way.

Submittal requirements for permitting:

Any request for new small cell poles must be approved through the Encroachment Process prior to permit issuance. The permit review package shall be submitted by mail to the following address:

City of Raleigh Development Services

DS - Customer Service Center

One Exchange Plaza, Suite 400

Raleigh, NC 27602

The permit package must include:

When a company is ready to install the pole and conduct work in the public right-of-way, a Right-of-way Services Application must be filled out and sent to rightofwayservices@raleighnc.gov at least five (5) business days prior to the installation.

Telecommunication Equipment on private property

This process is developed for the installation of cell towers, telecommunication equipment, new antennas (co-locates), or replacement of assets in areas dedicated to telecommunication equipment on private property.

Submittal requirements for permitting:

The permit review package shall be submitted by mail to the following address:

City of Raleigh Development Services

DS - Customer Service Center

One Exchange Plaza, Suite 400

Raleigh, NC 27602

The permit package must include:

Conduit and fiber installation (aerial or underground)

Any request for new underground or aerial assets must be submitted and approved through the Encroachment Process prior to permitting for any installation.

Once approved by City Council, the requestor can apply for installation permits.  See the Utility Work (Gas, Power, Telecom) for the submittal requirements.

 

Telecommunication and Video programming providers, or companies that have a current franchise agreement with the City of Raleigh, may apply for installation permits directly.  See the Utility Work (Gas, Power, Telecom) for the submittal requirements.

Telecommunication and video programming service to homes and businesses

Companies that provide telecommunication and video programming services to residential homes and businesses must apply for permits if the service extends across multiple properties or crosses any street or sidewalk.

See the Utility Work (Gas, Power, Telecom) for the submittal requirements. No plans are required for services to a residential parcel.

Was this page helpful?

Forbes.com named Raleigh

Second Best American City to Find a Job

View our accolades >>