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Technology Capital

The Capital Improvement Program is an annual process that provides a five-year view of funding for

major City projects. The technology capital portfolio of funded projects has fulfilled the city’s technology

governance process and reflects the priorities of the organization.

Highlighted Projects

Computer Aided Dispatch System Replacement: $7,000,000

A replacement Computer Aided Dispatch (CAD) system will

be utilized by the Raleigh-Wake Emergency Communications

Center to enter 9-1-1 calls for service, track the dispatch of 9-

1-1 calls, and maintain a log of emergency vehicle locations

and assignments. In addition, it provides hazard information to

first responders and serves as a gateway to a variety of other

services essential for first responder safety. This project will

replace the existing CAD system, which has reached end of

life, and adds new capabilities available with technology

advances. The city is partnering with Wake County on this

project and sharing in the costs of the project equally. Staff

will submit a funding request to the State 911 Board in FY17

for reimbursement of eligible project expenses.

Budget and Planning System Replacement: $1,346,000

The PeopleSoft Hyperion budgeting tool will replace

PeopleSoft EPM which will no longer be supported by Oracle.

The new system will be used to develop yearly operating,

capital, position and grants budgets. This system will be

tightly integrated to existing PeopleSoft Financials and Human

Resources modules ensuring the most efficient transfer and

management of budget and performance data. This system

will deliver new functionality to better support the direction of

the City Manager’s office including decision packages,

integrated forecasts and modeling, and system flexibility

required by a dynamic organization.

Parks Recreation and Cultural Resources Management

Sytem: $650,000

The goal of the project is to formulate requirements, select

and implement a management system to replace Active

Network's Class software. Class is used to manage programs

and services provided to citizens, as well as the usage of

facilities. This system processed transactions that accounted

for approximately $10,000,000 in revenue during FY14 and

over 90,000 program registrations. In 2017, Class will reach

its end of life when maintenance and support will cease. The

department must migrate to another product that will fulfill its

existing needs and allow for continued enhancements in

functionality. Functionality required of the new system will

include the management of registrations, facility reservations,

memberships, e-commerce and point-of-sale transactions.