The Raleigh-Wake Emergency Communications Center is the true first responder to all emergencies. Our mission
is to act as a vital and critical link between our public safety agencies and the citizens they protect and serve. We
strive to ensure the preservation of life and property by treating all who use our services with professionalism,
courtesy and compassion and by relaying accurate information in a timely and efficient manner.
The Raleigh-Wake Emergency Communications Center processes emergency and non-emergency calls for police,
fire and EMS for the City of Raleigh and the majority of Wake County. The department also provides dispatching
and centralized communications and coordinates the development, implementation, maintenance, security and
administration of public safety information technology and radio systems.
Additional information for Emergency Communications may be obtained by contacting Dominick Nutter, Emergency
Communications Director, at (919) 996-5015 or via email at Dominick.Nutter@raleighnc.gov .
Adds 10 Call Taker positions ($412,000) to reduce the answering time of emergency calls.
Two Telecommunications Supervisor positions ($132,000) added to meet span of control guidelines and
ensure efficiency of call taking and dispatch operations.
Operating costs for new hardware and software maintenance ($80,000) related to move to the newly
opened Central Communications Center.
FY16 to FY17
Emergency Telephone System Fund