Communications Department

Last updated Sep. 10, 2019 - 5:21 pm
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The Communications Department is responsible for developing and marketing information to the public and the media about City services, policies and procedures. The department also assists customers that call the information line with questions about City of Raleigh government.

Communications manages the Raleigh Television Network (RTN); a state-of-the-art digital media center dedicated to serving the needs of Raleigh and Wake County through the operation of Public, Educational and Government (PEG) access channels.

Contact Information

Main: 919-996-3100 | General email
For all media requests contact: Julia Milstead

For the hearing impaired: 919-996-3107

222 W. Hargett Street, Suite 301

Public Records Requests

The City of Raleigh is pleased to respond to Public Records requests. Requests can be made one of three ways.

Learn more about Public Records Requests

Raleigh Television Network


Raleigh Television Network (RTN) is designed to serve the people of Raleigh. If you want to be thoroughly informed about your City and County governments, enjoy community events, and inform your neighbors about your nonprofit group or concerns, then RTN has all that you need.

Watch Streaming Video

Print Services

The Print Services Division manages the production of printed materials under the City of Raleigh brand overseen by the Communications Department. This division serves to expedite the design, purchase and delivery of well written communications to our residents.


The Communications Department develops and markets information about City services to improve Raleigh's quality of life and to increase understanding and trust in City government.

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