City Manager's Office

Last updated Jul. 31, 2017 - 12:21 pm

The Office of the City Manager is the administrative center of the City of Raleigh organization. In addition to the coordination and oversight of activities of all City Departments, the Office of the City Manager also provides direct staff assistance to City Council members, including the Mayor, and Council committees. The Office of the City Manager also leads the financial and budget management process for the City and directs the City's efforts to plan for the future. Staff members perform research, suggest public policy development and direction for City Council and evaluate potential public programs.

General Department Oversight

Contact Information

919-996-3070 | email
Raleigh Municipal Building, 222 W. Hargett St. - 2nd Floor

Office of Sustainability


The City of Raleigh Office of Sustainability develops programs, projects, and ideas for reducing our environmental impact, while being financial stewards of taxpayer dollars, improving the quality of life for all residents.

Learn more about Office of Sustainability

Community Relations


The Community Relations Administrator, Sharon Banks, resolves issues raised by citizens regarding City services and processes.

Office of Emergency Management & Special Events


Emergency Management provides a comprehensive approach to preparing for, responding to, recovering from and mitigating the affects of emergencies and disasters.
Emergency Management and Special Events Manager: Derrick Remer

Office of Economic Development

Economic Development

The Office of Economic Development
( provides various business programs, resources to help facilitate Startups and Innovation & Entrepreneurship, and promote Business Advocacy.
Interim Economic Development Manager: James S. Greene, Jr.

Office of Internal Audit

The mission of the Office of Internal Audit is to promote efficient, effective, and accountable city government. The office conducts financial, operational and compliance audits of all City departments, divisions and programs. Administratively, the Internal Audit Manager reports to the City Manager.  Internal Audit Manager Martin Petherbridge.


To build an organization in which control gives way to empowerment, direction gives way to participation and routine gives way to creativity.

Vision & Values

We listen to and partner with citizens; We are good stewards of public resources; We believe the City is a great place to work; We provide excellent service to citizens all the time; We strive to be the best City organization anywhere.

We work to ensure that the City of Raleigh is a community of safe, healthy neighborhoods, economically vital, environmentally healthy, with a quality of life that exceeds the expectations of our citizens.


On January 30-31, 2014, City Council held a retreat and agreed to begin the strategic planning process for the City that will be based on these areas of emphasis:

  • A Safe, Vibrant and Healthy Community
  • Transportation and Transit
  • Economic Development and Innovation
  • Arts and Cultural Resources
  • Growth and Natural Resources
  • Organizational Excellence

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