Development Services Department

Last updated May 28, 2019 - 10:12 am

The Development Services Department provides permit, plan review, and inspection services for the City of Raleigh. This is accomplished through the reasonable application of the North Carolina Building Codes and the Raleigh Unified Development Ordinance. 

We also operate the Development Services Customer Service Center on the 4th floor of One Exchange Plaza, and coordinate the independent review of all development-related departments.

Big Improvements are Coming in July 2019!

The City of Raleigh is excited to launch phase one of its new Permit and Development Portal in July. The tool will be used to manage development review and permitting processes.

Visit PERMITPORTAL.RALEIGHNC.GOV for all information regarding the launch, public demonstrations, and a breakdown of limited services.

Downtown Raleigh Location & General Information

Downtown Raleigh Office

One Exchange Plaza, Suite 400
Raleigh, NC 27601

Mailing Address: P.O. Box 590, Raleigh, NC 27601

Telephone Number (Main):  919-996-2495

Field Services/Inspections : 919-996-2500

Hours of Operation:
Monday - Friday (excluding holidays) | 8:15 a.m. to 4:45 p.m.
Exception:  We open at 9 a.m. every first and third Wednesday of each month for staff training.

 Submittal Times:

  • Applications for all NEW submittals will be accepted Monday- Friday until 4 p.m.
  • Resubmittals with a transaction number will be accepted Monday-Friday until 4:30 p.m.

North Raleigh Location & General Information

Litchford Satellite Office

8320 Litchford Road | Suite 130
Raleigh, NC 27615

Telephone Number: 919-996-4200, Option 5

Hours of Operation:
Monday - Friday (excluding holidays) | 8 a.m. to 4:45 p.m. Please note we are only open to the public from 8 a.m. - 2 p.m.

Services Provided:

  • New Residential Plan Review & Permitting | For One and Two Family Dwellings only
  • Residential Alterations & Additions | Please reference the Minor Permitting page

Submittal Times: All acceptable projects may be submitted up to 2 p.m. daily.


Both Residential and Non-Residential development projects require City of Raleigh permits before work may commence. The process allows the City to ensure that buildings are well-constructed and safe for occupants.

Development Services Guide


Enforcing state and local building codes helps us to protect the health, safety, and general welfare of the citizens of Raleigh. Our Building & Safety Division inspects all projects to ensure they meet all regulations and standards.


Other Services

The City of Raleigh proudly offers a multitude of services designed to help customers navigate the development-review process. These services include development inquiries, code interpretations, and our Permit Notification Program.

Face-to-Face Services

Current Development Activity

An excellent resource for useful and timely information about the status of all development cases. Select a Case # for additional information, or search recent cases to see what is happening in Raleigh!

Current Development Activity


Anyone can request building records and public improvement plans, or inquire about plans currently in the development review process. Learn more about the types of records we manage and what you can request. 


Performance Reports

Development Services provides opportunities for stakeholder groups, such as the DSAC, to review administrative policies and procedures to ensure consistent compliance with the city's development standards. Performance Reports are generated based on established benchmarks set by a joint effort with the Development Management Team and engaged stakeholders. These numbers are continually evaluated to help improve our services and to evaluate allocation of resources.

Performance Reports

Our Mission

Mission | To build and maintain a strong and effective department that remains focused on providing superior customer service. The department will partner with the development community to promote and ensure a development process that is efficient, equitable, reasonable, cost effective and predictable, all while promoting the economic prosperity of the city, as well as safety, usability, and sustainability in the built environment.

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