Customer Care and Billing Alert

[Alert]News posted Sep. 16, 2018 - 4:00 pm

Due to inclement weather, the City of Raleigh Customer Care and Billing Call Center will be addressing only 'emergency inquiries' until 7:30 a.m. on Tuesday, September 18.

All billing inquiries may be addressed via our Web Self-Service Portal or by emailing us at

Thank you for your patience and understanding.

For more information, contact

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