Customer Care and Billing Alert

[Alert]News posted Sep. 16, 2018 - 4:00 pm

Due to inclement weather, the City of Raleigh Customer Care and Billing Call Center will be addressing only 'emergency inquiries' until 7:30 a.m. on Tuesday, September 18.

All billing inquiries may be addressed via our Web Self-Service Portal or by emailing us at

Thank you for your patience and understanding.

For more information, contact

Subscribe to the City's News RSS Feed

WalletHub named Raleigh

Second Most Educated City

View our accolades >>