The Engineering Services Department's Stormwater Management Division manages the planning, design, and construction of stormwater infrastructure and water quality projects to ensure the health of local waterways and the safety of Raleigh's residents. Many of the projects, which are funded by the stormwater utility fee, are state and federally mandated, which requires the City of Raleigh to reduce water pollution of Raleigh's waterways and address critical flooding and erosion issues that impact streets and private properties. Stormwater Management also regulates processes for soil erosion, floodplain areas, stormwater control devices, and watershed protection related to new development.
The core mission of Stormwater Management is to preserve and protect life, support healthy natural resources, and complement sustainable growth within the Raleigh community.
Citizen Assistance - We Are Here To Help
Stormwater Main Line: 919-996-3940 or by email.
Check our list of specific contacts to better assist you:
|Private Property Drainage Issues ||919-996-3779|
Report Drainage & Flood Issues
|Street Related Drainage Issues||919-996-6446 |
Transportation Field Services Division
|Illegal Discharge Response||IllegalDischarge@raleighnc.gov|
|Capital Stormwater Projects||Veronica High, PE|
|Floodplain Inquiries||Ben Brown, PE|
|Stormwater Fee Inquiries||919-996-3778|
|Volunteer Program Inquiries||StormwaterVolunteers@raleighnc.gov|
Rates and Fees
The Business Services section manages all inquiries related to:
Fee Related Forms & Publications
- Stormwater Utility Credit & Adjustment Manual
- Appeal Form
- Commercial Fee Transfer Request
- Multi-Family Fee Transfer Request
- Stormwater Fee Brochure
- Stormwater Utility Ordinance
To view your property: IMAPS
Contact us by phone: 919-996-3778 or email.
For additional information visit the Stormwater FAQ page.
Kelly Daniel, Stormwater Business Services Manager
Stormwater planning addresses watershed needs throughout the city to reduce flooding risks, improve the condition of stormwater infrastructure, and enhance the quality of local waterways. Through comprehensive planning, stormwater initiatives are identified, prioritized, and used to create projects and programs that benefit Raleigh’s watersheds and the stormwater runoff that drains to creeks, streams, and rivers. These efforts help preserve Raleigh’s natural resources and improve the quality of life of Raleigh residents.
Scott Bryant, PE, Stormwater Administrator - Planning & Business Operations
Development, Permits and Stormwater Inspections
Stormwater Development reviews plans for all development and performs inspections based on permit type. This group responds to inquiries from citizens, property owners, realtors, lenders, contractors, developers, and Home Owner’s Associations regarding whether a property is affected by an environmental regulation or has been impacted by sediment or stormwater. This group was created to systematically review plans, approve permits, and conduct inspections throughout the life of a project, as well as, ensure proper maintenance and function of permanent stormwater devices after the completion of a project.
Stormwater engineers review plans for all development within the City of Raleigh and performs inspections based on permit type.
Plan reviews are done on the following:
- Preliminary subdivision and site plans;
- Infrastructure construction plans;
- Recorded maps;
- Plans submitted for permit issuance; and,
- As-built plans and certifications.
More information on obtaining permits can be found in the City's Development Services Guide.
Ben Brown, PE - Development, Permits & Stormwater Inspections ManagerLearn more about Development, Permits and Stormwater Inspections
The stormwater infrastructure improvement program includes the design and construction of infrastructure projects including upgrading or replacing drainage systems, improvements to existing lakes, stream restoration and water quality improvements, and planning studies.
Veronica High, PE: Stormwater Administrator - Infrastructure ProjectsLearn more about Projects
The Stormwater Management Quality Improvement Section goal is to improve surface water quality in streams and lakes throughout Raleigh. In Raleigh, more than 20 different major streams connect to Walnut Creek or Crabtree Creek and in turn flow into the Neuse River.
Outreach and Education
Stormwater runoff is one of the leading causes of water pollution, not only in North Carolina, but also across the nation. Many residents in Raleigh are unaware that storm drains carry runoff directly to the nearest stream or lake instead of connecting to a treatment plant to get cleaned first.
- Neuse River Basin Stormwater Program
- Stream Flood Monitoring
- Stormwater and Stream Monitoring
Kevin Boyer, PE: Stormwater Quality Program ManagerView list of volunteer opportunities