Assistant City Manager for Services
Office of the City Manager
As Assistant City Manager for Services, Tansy D. Hayward serves as liaison to the following City departments: Public Utilities, Solid Waste Services and Transportation plus the Office of Internal Audit and the Office of Sustainability.
Ms. Hayward, 35, served as Assistant City Manager for Tacoma, Wash. from 2008 to 2014. During this time, she also served as Deputy City Manager during an interim period. She joined the Tacoma staff as Assistant to the City Manager in 2006. Her additional municipal experience includes four years with the City of Des Moines, Iowa, where she served as a Management Assistant and Management Analyst.
She earned a Bachelor of Arts degree in political science from the University of Kansas, where she also obtained a Master’s degree in public administration.
Ms. Hayward served as chair of the Joint Washington/Oregon Next Generation University Connections Committee. She has extensive service with the International City Managers Association, including serving on its Leadership Task Force and Task Force on Women in the
City Management Profession. She has authored numerous articles for professional journals on such topics as performance reporting, professional success and advancement, and the evolving role of the professional manager, including “Practitioner’s Perspective -‐ Managing for 2020: An Exploration of Role Interdependence and Balance” in the Public Administration Review.