Solid Waste Services Department
*Garbage, Recycling and Yard Waste
- Collection Time Change for Summer
- New underground waste collection pilot in Downtown Raleigh
- Compost and mulch products available at Yard Waste Center
- Recycle your textiles curbside with Simple Recycling
Beat the Heat
From Tuesday, July 9, through Tuesday, Sept. 3, crews will arrive a half hour before the current 7 a.m. collection time. Residents should place carts at the curb by 6:30 a.m. or the night before their normal pickup day. For more information, contact the Customer Care Center, 919-996-3245 (Monday-Friday from 7:30 a.m. until 6 p.m.).
News and Events
- Beat the Heat Summer Collection Start Time
- Check out our new Dump The Cart program!
- New! Need Assistance Program Application for 2018-19
- Free biodegradable bags available at Yard Waste Center
- Report a missed collection online
- Sign up for Service Alerts through MyRaleigh Subscriptions.
- Holiday Schedule Changes
Need Assistance Program
To remain in the Need Assistance Program, you must submit an application to the Solid Waste Services Department.
Backyard pickup is for customers who are not physically able to wheel their
carts to the curb and have no one living with them who can do it for them. Our goal is to make sure that residents who
need this service continue to receive it! To request
an application, please call our Customer Care Center at 919-996-3245.
New Need Assistance Application
Raleigh recycles! The City of Raleigh encourages residents, visitors, and businesses to recycle through a variety of programs and offerings. Recycling extends the life landfills, reduces pollution, and supports economic development. Learn more about how you can help divert waste from the landfill and protect our environment.Learn more about Recycling
The goal of the Residential (Garbage) Division of the Solid Waste Services (SWS) Department is to safely and efficiently collect residential solid waste and dispose of it at the county landfill. Responsibilities include:
Yard Waste Program
The City of Raleigh Yard Waste Center, which opened in 1992, serves as the recycling center for yard waste collected by City crews as part of the Solid Waste Services Department’s curbside collection program. Items such as grass clippings, shrubbery trimmings, leaves, limbs, logs, brush, pine straw, and hay are recycled into wood chips, mulch and compost, which are then made available to the general public for purchase. In addition to yard waste collected, the center also accepts yard waste from the public for a nominal fee. The yard waste must be generated inside the Raleigh City limits.
Responsibilities include: enforcing policies, procedures, municipal codes, the Solid Waste Design Manual, laws that are designed to improve the quality of life, oversees the solid waste/recycling site permit approval process, land use development process, operational efficiency and effectiveness, and SWS billing.Learn more about Code Enforcement
Public Speaking and Outreach
Solid Waste Services staff are available to speak to schools, civic groups, neighborhood associations or Scout troops about solid waste issues. Presentations are available on:
- Backyard composting; and,
Staff members welcome the opportunity to participate in school science fairs, career days and Earth Day events. In addition, a specialist can provide literature or advice to Girl and Boy Scouts working on environmental badges.
An Education Specialist will tailor a program to meet the needs of any group, from kindergarten students through senior citizens.Recycling Center Tours
LEED Platinum Facility
The award-winning Wilders Grove Solid Waste Services Facility was constructed on a portion of the 260-acre City-owned parcel that includes the former Wilders Grove Landfill and the City’s solid waste transfer facility. The SWS Facility, completed in March 2012, is LEED Platinum certified. It reduces energy consumption by more than 40 percent using renewable geothermal energy, LED lighting, solar photo voltaic panels, and a web-based building control system. Recycled building materials were incorporated throughout construction of the facility and nearly 95 percent of construction waste was diverted from landfills. Wilders Grove is home to the department’s administrative offices and most operations functions.
Vision and Values
Mission: To create a safe, efficient and effective waste management, disposal and
recycling system that protects the natural environment while supporting
the City of Raleigh's vision to achieve a sustainable future.
Vision: Our vision is to be recognized as a national leader in creating a sustainable future through innovation, efficiency, safety and service excellence.
Values: Accountability, Efficiency, Integrity, Responsiveness, Service Excellence, Stewardship, Teamwork, Continuous Improvement, Environmental Responsibility, Safety