Transportation Department

Last updated Aug. 29, 2016 - 11:25 am

The Department of Transportation consolidates all aspects of transportation and related infrastructure from planning, operation, and to maintenance in order to optimize service delivery and position the City for ongoing growth. Services include transportation planning, traffic engineering, transportation field services, parking operations, GoRaleigh transit services, and highway maintenance.

Contact Information

919-996-3030 | Fax 919-996-7638 email
222 West Hargett Street, Suite 400, Raleigh, NC 27601
Director - Michael Rogers

Office of Transportation Planning

919-996-2155 | 7th Floor - One Exchange Plaza

The primary goal of the City of Raleigh's Office of Transportation Planning is to create a seamless and efficient multimodal transportation system for the City. The City's transportation plan provides an integrated, multimodal approach with a goal of providing universal accessibility for all residents, employers, and services. Transportation is more than the movement of goods and services - it is the movement of people with a variety of mode choices. It is important to us to ensure those choices and to lay the framework for a quality system that moves people safely, efficiently, and enjoyably throughout the City.

Learn more about the Office of Transportation Planning

Parking Management

ParkLink Logo

919-996-3996 | E-mail

Parking Management responsibilities include:

  • The administration of the City off-street parking program under contract
  • Supervision of the on-street parking program
  • Responsible for processing requests for the placement and removal of parking signage
  • Responsible for the maintenance and repair of City parking facilities
  • Oversee the allocation of parking space Inventory in City parking facilities

Public Transportation

A GoRaleigh Bus

The Transit program administers the City of Raleigh's public transportation system:

GoRaleigh has been publicly supported since 1975, when the City purchased the bus fleet from Raleigh City Coach Lines.

Raleigh's citizens have had access to public transportation since Christmas day 1886, when the first transit trip on the City's brand new streetcar line was taken. Buses replaced the trolley lines in 1933.

For more information, contact David Eatman

GoRaleigh Access

The City of Raleigh provides transportation services for people with disabilities. The GoRaleigh Access program helps ensure an outstanding quality of life for everyone in the City of Raleigh, and enables eligible persons to access public transportation.

Hearing or Speech Impaired: If your hearing or speech is impaired and you use TTY (Teletypewriter Service), please call North Carolina Relay at 800-735-2962 and request a connection to GoRaleigh Access, 919-996-3459.

Learn more about GoRaleigh Access

Traffic Engineering

919-996-4039 | Fax 919-996-7640 | email

The purpose of the Traffic Engineering Program is to ensure the safe and efficient flow of traffic through the oversight of traffic signals, traffic signs and markings, and the elimination of vision obstructions.

For more information, contact Jed Niffenegger or learn about Neighborhood Traffic Management, Streetlight Program or Safelight Program

Learn more about Traffic Engineering

Transportation Field Services

A pothole repair in progress

919-996-6446 | Fax 919-831-6760 | email
The Transportation Field Services Division provides oversight, inspection, and maintenance for 2,350 lane miles of City and State highway and infrastructure systems.

Learn more about Transportation Field Services

Frequently Called Numbers

Telephone Fax / Other
GoRaleigh Access 919-996-3452 919-996-7640
GoRaleigh Access Tickets 919-996-3200
GoRaleigh (Bus Schedules & Information) 919-485-7433
GoRaleigh (Business Office) 919-996-3900
Drainage Complaints (Streets) 919-996-6446 Notify Via Email
Drainage Complaints (Private Property) 919-996-3940 Notify Via Email
Graffiti Hotline 919-996-6001 Notify Via Email
NC Department of Motor Vehicles 919-715-7000
NC Department of Transportation 919-733-2520
ParkLink (Parking Violations) 919-996-3996
Parking Deck Maintenance (S. Wilmington St) 919-865-0547 919-831-6188
Potholes 919-996-6446 Notify Via Email
Schedule a Infrastructure Engineering Inspection 919-996-6446
Traffic Control Center 919-996-3020 919-996-7641
Traffic Operations - Signal Shop 919-996-6020 919-831-6765
Traffic Operations - Signs / Markings Shop 919-996-6608 919-831-6765
Transit 919-996-3040 919-996-7640
Transportation Operations919-996-3030
Trees (Traffic Hazard) 919-996-6608

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