The Department of Transportation consolidates all aspects of transportation and related infrastructure from planning, operation, and to maintenance in order to optimize service delivery and position the City for ongoing growth. Services include transportation planning, traffic engineering, transportation field services, parking operations, GoRaleigh transit services, and highway maintenance.
Office of Transportation Planning
919-996-2155 | 7th Floor - One Exchange Plaza
The primary goal of the City of Raleigh's Office of Transportation Planning is to create a seamless and efficient multimodal transportation system for the City. The City's transportation plan provides an integrated, multimodal approach with a goal of providing universal accessibility for all residents, employers, and services. Transportation is more than the movement of goods and services - it is the movement of people with a variety of mode choices. It is important to us to ensure those choices and to lay the framework for a quality system that moves people safely, efficiently, and enjoyably throughout the City.Learn more about the Office of Transportation Planning
919-996-3996 | E-mail
Parking Management responsibilities include:
- The administration of the City off-street parking program under contract;
- Supervision of the on-street parking program;
- Responsible for processing requests for the placement and removal of parking signage;
- Responsible for the maintenance and repair of City parking facilities; and,
- Oversee the allocation of parking space Inventory in City parking facilities.
The Transit program administers the City of Raleigh's public transportation system:
GoRaleigh has been publicly supported since 1975, when the City purchased the bus fleet from Raleigh City Coach Lines.
Raleigh's citizens have had access to public transportation since Christmas Day in 1886, when the first transit trip on the City's brand new streetcar line was taken. Buses replaced the trolley lines in 1933.
For more information, contact David Eatman
The City of Raleigh provides transportation services for people with disabilities. The GoRaleigh Access program helps ensure an outstanding quality of life for everyone in the City of Raleigh, and enables eligible persons to access public transportation.
Hearing or Speech Impaired: If your hearing or speech is impaired and you use TTY (Teletypewriter Service), please call North Carolina Relay at 800-735-2962 and request a connection to GoRaleigh Access, 919-996-3459.
919-996-4039 | Fax 919-996-7640 | email
The purpose of the Traffic Engineering Program is to ensure the safe and efficient flow of traffic through the oversight of traffic signals, traffic signs and markings, and the elimination of vision obstructions.Learn more about Traffic Engineering
Transportation Field Services
Frequently Called Numbers
|Telephone||Fax / Other|
|GoRaleigh Access Tickets||919-996-3200|
|GoRaleigh (Bus Schedules & Information)||919-485-7433|
|GoRaleigh (Business Office)||919-996-3900|
|Drainage Complaints (Streets)||919-996-6446||Notify Via Email|
|Drainage Complaints (Private Property)||919-996-3940||Notify Via Email|
|Graffiti Hotline||919-996-6001||Notify Via Email|
|NC Department of Motor Vehicles||919-715-7000|
|NC Department of Transportation||919-733-2520|
|ParkLink (Parking Violations)||919-996-3996|
|Parking Deck Maintenance (S. Wilmington St)||919-865-0547||919-831-6188|
|Potholes||919-996-6446||Notify Via Email|
|Schedule a Infrastructure Engineering Inspection||919-996-6446|
|Traffic Control Center||919-996-3020||919-996-7641|
|Traffic Operations - Signal Shop||919-996-6020||919-831-6765|
|Traffic Operations - Signs / Markings Shop||919-996-6608||919-831-6765|
|Trees (Traffic Hazard)||919-996-6608|